Troubleshooting; Cannot Start Color Centro - Konica Minolta bizhub PRESS C6000 User Manual

15.1

Cannot start Color Centro

15

Troubleshooting

This section describes how to solve issues and problems that you may encounter while using the printer.
15.1 Cannot start Color Centro
If you cannot start Color Centro, check the following items in order from beginning to end.
Problem
Cannot start
[Windows Security Alert] ap-
pears.
Cannot connect to the network.
Cannot connect to the image
controller.
When the above troubleshooting does not eliminate the problem, refer to the [User's Guide - POD Adminis-
trator's Reference].
IC-601
Possible Cause
There is a possibility that the Mi-
crosoft .Net Framework 2.0 is
not installed.
Color Centro may be blocked by
the firewall.
The network cable may be dis-
connected.
An error may have occurred on
this machine.
IP address and the port number
may be wrong.
An error may have occurred on
the image controller.
Remedy
When the Microsoft .Net Frame-
work 2.0 is not installed, install it.
Allow the communication by Java
application on your network.
Check that the cable is correctly
connected.
Check the control panel of this
machine.
Confirm the JSP settings of the
image controller.
Check the control panel of this
machine.
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