Purpose: This documentation is for setting up bizhub PRESS C6000/C7000/C8000/C70hc for vCare/CSRC One–way (Simplex) HTTP communication. Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s worldwide CS Remote Care System (CSRC). Overview: The settings entered into the CS Remote Care section of the bizhub are intended to do the following: Set the MFP with the current date, time and time zone according to Military Time.
5. Service Engineer’s ID number: The SE ID is a seven-digit number. It should be unique to the technician servicing the machine. Enter leading zeros if required; e.g. 0123456. If no numeric ID assigned, simply use: 1234567. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 2 of 21...
14. Enter Time Zone and then [+ <-> -] button. a. Eastern Time Zone: -05:00 b. Central Time Zone: -06:00 c. Mountain Time Zone: -07:00 d. Pacific Time Zone: -08:00 15. Press OK. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 3 of 21...
7. Enter Authentication Password: WebDav Password provided by the vCare Administrator. 8. Enable [Proxy Server], [Proxy Server Address Set], [Proxy Server Port] and/or [Enable SSL] as required Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 4 of 21...
6. Select [State Confirmation] -> [I/O Check] -> 15 from keypad -> Press Access -> 98 from keypad -> Start. The OUT mode display should read FIN after short period of time. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 5 of 21...
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10. In Service Mode, select [System Setting] -> [Software Switch]. Set dipswitch 15 bit 5 to On(1). (Enables CSRC Communication for the engine). 11. Set dipswitch 14 bit 7 to On(1) to enable HTTP Communication Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 6 of 21...
1. Press Utility\Counter -> Stop -> 00 -> Stop -> 01 to enter Service Mode. 2. Select [CS Remote Care]. 3. Select [CS Remote Care]. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 7 of 21...
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“RAM Clear” if vCare settings had been previously entered and need to be cleared, otherwise proceed to step 10. 9. Press the “Execute” button, perform the “Ram Clear” then cycle power. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 8 of 21...
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Example: 123.1.1.123/USXXX. Center ID would be uppercase characters on most vCare systems. 13. Click OK. 14. Select Encryption and set it to [Not Use Encryption]. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 9 of 21...
Do not press the [First Call] button at this time. H. Heart Beat Setting 1. Press [Heart Beat Setting] on the [HTTP (Simplex) Setting Menu] Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 10 of 21...
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Note: The Heartbeat function provides a status update of the MFPs condition. This setting is not necessary to be configured, if MFPs are configured to report on a Daily basis. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 11 of 21...
Setting vCare Date and Time Settings 1. In [Setting Time] enter the current date and time (in Military Time) and then press “Set.” Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 12 of 21...
1. Select Every Day and Set the Time to the Current Time (Military Time). 2. Press OK. 3. From the [http (Simplex) setting] menu, select Fixed Date and Time Setting. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 13 of 21...
1. From the [HTTP(Simplex) Setting Menu], select [Data Collection Setting] 2. Select Basic Data, Machine Adjustment Data and Coverage Data Note: The other selection is not used at this time. 3. Press OK. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 14 of 21...
Main Body Nic “Web Utilities.” 2. After cycling power, open the Main Body Nic “Web Utilities” in an IE browser. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 15 of 21...
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8. Press [Sending and Receiving test]. If the communication test is successful the status ‘no problem” should display. 9. If the [Sending and Receiving test] is unsuccessful, press the [Extension for maintenance] button. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 16 of 21...
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“SMTP LOG.” 11. Observe the HTTP Communication results listed in the “SMTP LOG” and have those results on hand when calling vCare technical support. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 17 of 21...
If the “Communication Log List” button does not appear, in [Service Mode] > select [System Setting] > [Software DIPSW Setting] and set [30-1] to On(1). Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 18 of 21...
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6. Press OK when the “Batch Output to USB Memory is complete” message is displayed. 7. Remove USB flash drive 8. Exit Service Mode. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 19 of 21...
1. If a Communication issue occurs, print out a vCare Communication Log. 2. Press Utility\Counter -> Stop -> 00 -> Stop -> 01 to enter Service Mode. 3. In [Service mode], select [List Output]. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 20 of 21...
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5. Press the Start button to print out the Communication log. 6. Press the [Exit PrintMode] button at the lower right, to return to [Service Mode]. Konica Minolta bizhub PRESS C6000/C7000/C8000/C70hc Main Body bizhub vCare HTTP Setup Guide Page 21 of 21...