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Troubleshooting
To check settings on the HomeOffice Router
1
If you are not already logged in, log in to the MMI.
See "LOGIN (L)" on page 91.
Result: The MMI presents you with the logged-on command prompt.
(See "Command prompts" on page 91.)
2
Use Local Manager to check the security identifier (security ID) configured
for the channel in question. Ensure that it agrees with the security ID in the
Line Card ports configuration form that was filled out when originally
configuring the HLC where the problem exists.
IF the
security IDs
agree
don't agree
3
If the problem persists, check the remote number configured for the remote
site in question. Ensure that it agrees with the remote number on the Line
Card Ports Configuration form mentioned in the previous step.I
IF the remote
numbers
agree
172
THEN
the problem is not with the security ID setting. Go to
step 3.
do the following:
Reconfigure the remote site's security ID to
agree with the Line Card Ports Configuration
form for the HLC where the problem exists.
See the Meridian HomeOffice II Network
Administration Guide (NTP 555-8321-310) for
the proper configuration procedure.
Check for blocked calls.
THEN
the problem does not reside on the HLC (if all other
steps have been followed). Go to "To check settings
on the switch" on page 173.
Standard 01.02
Meridian HomeOffice II
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