Nortel HomeOffice II User Manual page 201

Index
A
access
controlled 5, 17
Online/Offline table 5, 100, 105, 124
variable security level 4
digits, remote number 108, 131
maintenance 5, 6, 7, 14, 37, 38, 44, 45, 47, 49
daisy chain 36
HLC 88, 91, 94
more than two-HLC systems 29
multiple-HLC systems 53, 54
one-HLC systems 36, 51, 52
switch 59, 76, 80, 88, 91, 94
two-HLC systems 28
multiple agents (users) per-channel 9
SDI 6, 28, 34, 36, 38, 39, 94
agents
per channel 9, 11, 76, 124, 138, 141, 142
remote number
configuring 133
removing 142
removing 141
status 101
allow Flash 35
autoclock 116, 118, 134
Automatic Call Distribution (ACD)
going online 10
remote number 10
configuring 133
displaying 108
removing 142
usage 10
Line Card Configuration Guide
B
Basic Rate Interface (BRI)
configuration 64
remote site 2
baud 35
BRI See Basic Rate Interface (BRI)
C
cabling 13
corporate office site 7
daisy chain 7, 29, 38, 45, 48, 53, 54, 55
HOST access 29
dumb terminal or PC COM port 49, 50
extension cables 14, 54
MMI 45, 47, 52, 54
SDI 45, 52, 55
HLC Multi-I/O cable 7, 13, 29, 34, 37, 38, 39,
45, 47, 48, 49, 50, 55
HOST access 29
multiple HLCs 54
MMI link 54
SDI link 53, 55
one HLC 52
MMI link 52
SDI link 51, 52
terminal server 49
MMI extension cable 14, 34, 45, 47, 52, 54
more than two-HLC system 39
one-HLC system 51
planning 23
SDI extension cable 14, 34, 45, 52, 55
two-HLC system 38
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