Canon PIXMA MG4200 Series On-Screen Manual page 936

Home > Troubleshooting > About Errors/Messages Displayed
U331
Message Appears on the Computer Screen
Support Code: B200 An error has occurred. The printer needs repair. Turn the printer off and
unplug the power cord of the printer from the power supply. Then see the user's guide and contact
the service center. Is Displayed
Support Code: 5100 A printer error has occurred. Turn the printer off. Then check that there are
no foreign objects in the printer and that the ink cartridges are installed properly. After that, turn
the printer on again. If this doesn't clear the error, the printer needs repair. See the user's guide and
contact the service center. Is Displayed
Support Code: **** A printer error has occurred. Turn the printer off and then on again. If this
doesn't clear the error, the printer needs repair. See the user's guide and contact the service center.
Is Displayed
Support Code: 1200 Is Displayed
Support Code: 1702/1704/1712/1714 Is Displayed
Support Code: 1688 Is Displayed
Support Code: 1686 Is Displayed
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
Support Code: B200 An error has occurred. The printer needs repair. Turn the printer off
and unplug the power cord of the printer from the power supply. Then see the user's guide
and contact the service center. Is Displayed
Turn off the machine, and unplug the power cord of the machine from the power supply.
Contact the service center.
Support Code: 5100 A printer error has occurred. Turn the printer off. Then check that there
are no foreign objects in the printer and that the ink cartridges are installed properly. After
that, turn the printer on again. If this doesn't clear the error, the printer needs repair. See the
user's guide and contact the service center. Is Displayed
Confirm the movement of the FINE cartridge holder blocked.
Cancel printing from your computer, turn off the machine. Then clear the jammed paper or protective
material that is preventing the FINE cartridge holder from moving, and turn on the machine again.
Important
Be careful not to touch the components inside the machine. The machine may not print out
properly if you touch it.
If the problem is not resolved, contact the service center.
Support Code: **** A printer error has occurred. Turn the printer off and then on again. If
this doesn't clear the error, the printer needs repair. See the user's guide and contact the
service center. Is Displayed
"****" is displayed in the alphanumeric character and depends on the error occurred.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
> Message Appears on the Computer Screen