Mercedes-Benz V-Class 2021 Owner's Manual page 29

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26
General notes
well as the vehicle identification number can be
read out and used. They can be read out by
service network employees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the case
of warranty claims and quality assurance meas‐
ures.
In general, the readout is performed via the
legally prescribed port for the diagnostics con‐
nection in the vehicle. The operational data that
are read out document technical states of the
vehicle or of individual components and assist in
the diagnosis of malfunctions, compliance with
warranty obligations and quality improvement. To
that end, these data, in particular information
about component loads, technical events, mal‐
functions and other faults may be transmitted
along with the vehicle identification number to
the manufacturer. In addition, the manufacturer is
subject to product liability. For this reason, the
manufacturer also uses operational data from the
vehicle, for example, for recalls. These data can
also be used to examine the customer's warranty
and guarantee claims.
Fault memories in the vehicle can be reset by a
service outlet or at your request as part of repair
or maintenance work.
Convenience and infotainment functions
You can store convenience settings and individual
settings in the vehicle and change or reset them
at any time.
Depending on the vehicle equipment, this
includes the following settings, for example:
seat and steering wheel positions
R
suspension and climate control settings
R
individual settings, such as interior lighting
R
Depending on the selected equipment, you can
import data into vehicle infotainment functions
yourself.
Depending on the vehicle equipment, this
includes the following data, for example:
multimedia data, such as music, films or pho‐
R
tos for playback in an integrated multimedia
system
address book data for use in an integrated
R
hands-free system or an integrated navigation
system
entered navigation destinations
R
data on the use of Internet services
R
These data for convenience and infotainment
functions may be saved locally in the vehicle or
they may be located on a device which you have
connected to the vehicle, such as a smartphone,
USB flash drive or MP3 player. If you have
entered these data yourself, you can delete them
at any time.
This data is transmitted from the vehicle to third
parties only at your request. This applies, in par‐
ticular, when you use online services in accord‐
ance with the settings that you have selected.
Smartphone integration (e.g. Android Auto or
Apple CarPlay
®
)
If your vehicle is equipped appropriately, you can
connect your smartphone or another mobile end
device to the vehicle. You can then control them
by means of the control elements integrated in
the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Simul‐
taneously, specific items of information are trans‐
ferred to your smartphone. Depending on the
type of integration, this includes position data,
day/night mode and other general vehicle sta‐
tuses. For more information, please consult the
vehicle Operating Instructions/infotainment sys‐
tem.
This integration allows the use of selected smart‐
phone apps, such as navigation or music player
apps. There is no additional interaction between
the smartphone and the vehicle, particularly
active access to vehicle data. The type of addi‐
tional data processing is determined by the pro‐
vider of the app being used. Which settings you
can make, if any, depends on the specific app
and the operating system of your smartphone.
Online services
Wireless network connection
If your vehicle has a wireless network connection,
data can be exchanged between your vehicle and
other systems. The wireless network connection
is made possible by the vehicle's own transmitter
and receiver or by a mobile end device that you
have brought into the vehicle, for example, a
smartphone. Online functions can be used via
this wireless network connection. This includes
online services and applications/apps provided
to you by the manufacturer or by other providers.
Manufacturer's own services
Regarding the manufacturer's online services, the
individual functions are described by the manu‐
facturer in a suitable place, for example, in the

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