Locating Junos Pulse Gateway Component Serial Numbers; Table 30: Serial Number Location - Juniper Junos Pulse MAG2600 Hardware Manual

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Junos Pulse Gateway Hardware Guide
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Locating Junos Pulse Gateway Component Serial Numbers

Table 30: Serial Number Location

Model
MAG2600
MAG4610
MAG6610
MAG6611
Service modules
106
Pack the Junos Pulse Gateway or component for shipping.
3.
NOTE: Service modules are paired with fan trays and hard drives. When you
return a service module via RMA, you will receive a new service module, fan
trays and hard drives. When you return the service module, you must also
return the associated fan trays and hard drives.
If both MAG-SM360 drives fail and you cannot access the operating system
or the MAG-SM360 service module fails, the entire kit must be replaced. If,
however, only 1 drive fails (and the operating system is not impacted), then
use the RMA process to replace the defective drive. Mirroring starts when the
replacement drive is inserted.
For more information about return and repair policies, see the customer support webpage
at
http://www.juniper.net/support/guidelines.html
For product problems or technical support issues, open a support case using the Case
Manager link at
http://www.juniper.net/support/
States) or 1-408-745-9500 (outside the United States).
Locating Junos Pulse Gateway Component Serial Numbers on page 106
Contacting Customer Support to Obtain Return Materials Authorization for the Junos
Pulse Gateway on page 107
Location
Bottom of the chassis.
Back of the chassis.
Back of the chassis.
Back of the chassis.
Top of the metal case.
NOTE:
The MAG-SM160, MAG-SM360, MAG-SM161 and MAG-361 service modules include an
additional serial number sticker that you can place on the back of the Junos Pulse Gateway
chassis.
The MAG-SM160, MAG-SM360, MAG-SM161 and MAG-361 service modules are paired with
fan trays and hard drives. Hard drives have a serial number sticker that matches the
associated service module.
.
or call 1-888-314-JTAC (within the United
Copyright © 2014, Juniper Networks, Inc.