Toshiba e-STUDIO5540C Service Manual page 34

Message displayed in the
Error code
TopAccess screen
5018 TOSHIBA Remote monitoring
system error
5019 TOSHIBA Remote monitoring
system error
501A TOSHIBA Remote monitoring
system error
501B TOSHIBA Remote monitoring
system error
5030 TOSHIBA Remote monitoring
system error
50FF TOSHIBA Remote monitoring
system error
5110 Toner Not Recognized - Please
Check Toner.
5BD0 Power failure occurred during
restore
5C10 FAX Unit is not attached.
5C11 Security error on Address Book.
5C20 The file has been imported
5C21 Failed to import the file - Invalid
file format
5C22 Failed to import the file - Internal
error
8.2.6 MFP access error
Message displayed in the
Error code
TopAccess screen
6007 Failed user login
6008 Failed to connect on External
LDAP server for Role Base
Access Control
6013 Failed to connect on the
authentication server
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Contents
Invalid DNS error: DNS address
is invalid.
Connection error: Settings for
initial URL and proxy are
incorrect.
Proxy error: IP address or port for
proxy setting is invalid.
No URL (host/port) or invalid
path: Initial URL is invalid.
An error in the HTTP
communication
A fatal error occurred in the MFP
Toner cartridge detection error
Power supply is cut off during the
restoration of database sent from
TopAccess
Network FAX is disabled because
the FAX Unit is not attached
The network FAX job failed
because the specified address is
not registered in the Address
Book
Displayed when data have been
imported from TopAccess
(Not an error message)
Data import from TopAccess
failed due to invalid file format
Data import from TopAccess
failed due to an internal error, the
cause of which is unknown
Contents
Unsuccessful User Login to MFP:
User authentication cannot be
done because connection to the
authentication server has failed.
Failed to connect on External
Role Base Access Control
(LDAP) Server: User
authentication cannot be done
because connection to an
external RBAC server has failed.
Connection failure to the
authentication server: Failed to
connect to the authentication
server
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
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