Toshiba e-STUDIO5540C Service Manual page 261

8.3.27 MFP access error
[6007] Unsuccessful User Login to MFP
Classification
MFP access error
Check item
Setting
[6008] Failed to connect on External Role Base Access Control (LDAP) Server
Classification
MFP access error
Check item
Setting
[6013] Connection failure to the authentication server
Classification
MFP access error
Check item
Setting
[6014] The authentication server that cannot be accessed is detected.
Classification
MFP access error
Check item
Setting
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
User authentication cannot be done because connection to
the authentication server has failed.
Check if the operating status of the server and connection
from an MFP have been confirmed.
User authentication cannot be done because connection to
an external RBAC server has failed.
Check if the operating status of the server and connection
from the MFP have been confirmed.
Failed to connect to the authentication server
Check that the server setting is proper by accessing
[TopAccess]->[Administration]->[Maintenance]->[Directory
Service].
When "Auto" is selected as the authentication method, this
error may output to the log depending on the environment.
The authentication server that cannot be accessed is
detected.
Check if the authentication server is down since the access to
the authentication server is not available. The unavailable
authentication server is accessed again if the time set in 08-
8788 passes or the power of the equipment is turned OFF
and back ON.
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