Toshiba e-STUDIO5540C Service Manual page 211

Multifunctional digital color systems

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Error in Internet FAX / Scanning Function

When initializing the Electronic Filing (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [6]), all

data in the Electronic Filing are erased. Back up the data in the Electronic Filing by using the

Electronic Filing Function of TopAccess before the initialization.

When initializing the shared folder (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [1]), all

data in the shared folder are erased. Back up the data in the shared folder by using Explorer

before the initialization.

When formatting the HDD (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [1]), all data in the

shared folder, Electronic

 P. 9-25"9.2.3 Precautions and procedures when replacing the HDD"

[ 1 ] Internet FAX related error

[1C10] System access abnormality

[1C32] File deletion failure

Classification

Internet FAX related error

Replace parts

[1C11] Insufficient memory

Classification

Internet FAX related error

Replace parts

[1C12] Message reception error

[1C13] Message transmission error

Classification

Internet FAX related error

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C

ERROR CODE and TROUBLESHOOTING

Turn the power OFF and then back ON. Perform the job in

error again.

If the error still occurs, first, check if there are no jobs

existing and then perform the HDD formatting ([5] + [C] +

[POWER] ON -> [3] -> [1]).

When there are running jobs, perform the job in error

again after the completion of the running jobs.

If the error still occurs, turn the power OFF and then back

ON, and perform the job again.