Toshiba e-STUDIO4540c Series Operator's Manual

Toshiba e-STUDIO4540c Series Operator's Manual

With ga-1211-ex/ga-1310-ex
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MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Operator's Manual
with GA-1211-EX
with GA-1310-EX
Series
Series

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Table of Contents
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Summary of Contents for Toshiba e-STUDIO4540c Series

  • Page 1 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Operator's Manual Series with GA-1211-EX Series with GA-1310-EX...
  • Page 2 ©2011 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 3: Preface

    Preface Thank you for purchasing TOSHIBA Multifunctional Digital Color Systems. This manual provides information about system restrictions and the GA-1211-EX/GA-1310-EX specific functions applied when the GA-1211-EX/GA-1310-EX controller is connected to the e-STUDIO4540C Series/e-STUDIO6550C Series. Read this manual before using your Multifunctional Digital Color Systems.
  • Page 5: Table Of Contents

    CONTENTS Preface............................1 Chapter 1 RESTRICTIONS Operations From the Control Panel..................6 COPY ............................ 6 SCAN ............................ 7 PRINT............................ 7 FAX ............................8 USER FUNCTIONS....................... 9 JOB STATUS ........................13 INTERRUPT ........................13 TopAccess USER Mode ......................14 Launching TopAccess ......................14 TopAccess [Device] tab page....................
  • Page 6 CONTENTS...
  • Page 7 RESTRICTIONS This chapter describes system restrictions when the GA-1211-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control Panel..................6 COPY ..................................6 SCAN ..................................7 PRINT..................................7 FAX..................................8 USER FUNCTIONS ...............................9 JOB STATUS................................13...
  • Page 8: Restrictions

    Buttons and items marked with red lines on the following screenshots in this section disappear when the controller is connected to the equipment. All the touch panel figures in this guide are examples of the e-STUDIO4540C Series. Although the size of the screen differs between the e-STUDIO4540C Series and the e-STUDIO6550C Series, the displayed objects and their functions are the same.
  • Page 9: Scan

    The Web Service (WS) Scan function for scanning images from a client computer through the network by using the functions of Windows Vista/Windows 7/Windows Server 2008 e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series The SCAN menu displayed by pressing the [SCAN] button contains the GA-1211-EX/GA-1310-EX specific functions.
  • Page 10: Fax

    The FAX&STORAGE function for sending originals and storing the data in the shared folder or a specified network folder at the same time e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the FAX screen, refer to the GD-1250/GD-1260/GD-1270 Operator’s Manual for FAX Unit.
  • Page 11: User Functions

    1 RESTRICTIONS 1.RESTRICTIONS USER FUNCTIONS The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C series machine with the GA-1310-EX controller attached has several restrictions in the following operation menus: P.9 “USER menu in USER FUNCTIONS” P.9 “ADMIN menu in USER FUNCTIONS”...
  • Page 12 The SUPER SLEEP setting that allows you to make settings for the Super Sleep mode, which is provided for the ENERGY SAVER menu e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series To learn more about the ENERGY SAVER menu, refer to the MFP Management Guide.
  • Page 13 [IPsec] [NETWORK CHECK] e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series The setting operations for [IPv4], [HTTP], and [OTHER] differ depending on the equipment with or without the controller. For instructions on how to make settings for [IPv4], [HTTP], and [OTHER] on the equipment with the controller, see the following section: P.39 “USER FUNCTIONS”...
  • Page 14 Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series To learn more about the AUTOMATIC CHANGE OF PAPER SOURCE and SUSPEND PRINTING IF STAPLER EMPTY functions, refer to the MFP Management Guide.
  • Page 15: Job Status

    [MOVE] for changing the order of the jobs by moving them within the list [RECOVERY INFORMATION] for confirming causes of a suspended job e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the PRINT JOB STATUS screen, refer to the Printing Guide.
  • Page 16: Topaccess User Mode

    1 RESTRICTIONS TopAccess USER Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following TopAccess USER mode operations: P.14 “Launching TopAccess” P.14 “TopAccess [Device] tab page”...
  • Page 17: Topaccess [Job Status] Tab Page

    The [Recovery Information] button for confirming causes of a suspended job e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the TopAccess [Job Status] tab page, refer to the TopAccess Guide.
  • Page 18: Registering From Topaccess [Registration] Tab Page

    The Save as file agent is unavailable when the controller is connected to the equipment. e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series The Fax / InternetFax agent cannot be combined with any other agents when the controller is connected to the equipment.
  • Page 19 1 RESTRICTIONS 1.RESTRICTIONS e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the mailbox setting, refer to the TopAccess Guide. TopAccess USER Mode...
  • Page 20: Topaccess Admin Mode

    1 RESTRICTIONS TopAccess ADMIN Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller attached or e-STUDIO6550C Series machine with the GA-1310-EX controller attached has several restrictions in the following TopAccess ADMIN mode operations: P.18 “Setting up from TopAccess [Administration] tab page”...
  • Page 21 “Save as File & e-Filing Space Available” is changed to “Store to e-Filing Space Available” because the Save as file function cannot be used when the controller is connected to the equipment. e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series Setting up Functions...
  • Page 22 The following provided for Energy Save is unavailable when the controller is connected to the equipment: Super Sleep e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the General Setting screen, refer to the TopAccess Guide.
  • Page 23 Primary DNS Server Address(IPv6) Secondary DNS Server Address(IPv6) e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series Setting up HTTP Network Service The following provided for HTTP Network Service cannot be changed when the controller is connected to the equipment: Primary Port Number —...
  • Page 24 Web Services Print Printer Name Printer Information Authentication for PC Initiated Scan e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the Network screen, refer to the TopAccess Guide. TopAccess ADMIN Mode...
  • Page 25: Setting Up Print Service Settings

    The following provided for Print Service cannot be used when the controller is connected to the equipment: Raw TCP Print LPD Print IPP Print FTP Print NetWare Print e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series To learn more about Email Print, refer to the TopAccess Guide. TopAccess ADMIN Mode...
  • Page 26 SSL Port Number — The default SSL port number “49630” is always used. This port number cannot be changed. e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the ODCA screen, refer to the TopAccess Guide.
  • Page 27 The following provided for User Authentication Setting cannot be used when the controller is connected to the equipment: Auto Release on Login e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the Authentication menu screen, refer to the TopAccess Guide.
  • Page 28: Maintaining From Topaccess [Administration] Tab Page

    The following menus are unavailable when the controller is connected to the equipment: Upload Software Remove Software e-STUDIO machine with the controller or e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the Maintenance screen, refer to the TopAccess Guide. Registering from TopAccess [Administration] tab page Registering public templates from the Registration page The restrictions applied for making public templates are the same as those for private templates.
  • Page 29: Operation On Topaccess [Job Status] Tab Page With The Administrator Privilege

    The [Delete All Hold Print Jobs] button for deleting all hold print jobs displayed in the list This item is displayed if you are logged in with a user account which is granted administrator privileges in access policy mode. e-STUDIO4540C Series/e-STUDIO6550C Series e-STUDIO machine with the controller or e-STUDIO4540C Pro Series/e-STUDIO6550C Pro Series For details on the TopAccess [Job Status] tab page, refer to the TopAccess Guide.
  • Page 30: Software Included In The E-Studio Client Utilities Cd-Rom

    Software Included in the e-STUDIO Client Utilities CD-ROM The e-STUDIO Client Utilities CD-ROM contains the drivers and utilities listed below. However, some of them are unavailable when the controller is connected to the equipment. e-STUDIO machine with e-STUDIO4540C Series/ the controller or e-STUDIO6550C Series e-STUDIO4540C Pro Series/...
  • Page 31 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS This chapter describes the GA-1211-EX/GA-1310-EX specific functions which are available when the GA-1211-EX controller is connected to the e-STUDIO4540C Series or GA-1310-EX controller is connected to the e-STUDIO6550C Series. Operations From the Control Panel..................30 Turning power off (Shutdown) ..........................30 MENU ...................................30...
  • Page 32: Operations From The Control Panel

    You can also make settings for the controller in this screen. For details, refer to the Configuration and Setup. All the touch panel figures in this guide are examples of the e-STUDIO4540C Series. Although the size of the screen differs between the e-STUDIO4540C Series and the e-STUDIO6550C Series, the displayed objects and their functions are the same.
  • Page 33: Scan

    2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS SCAN When you press the [SCAN] button on the control panel, the SCAN screen is displayed on the touch panel. The following button is provided for the equipment with the controller attached: [SMB/FTP/OTHER] This button allows you to use the GA-1211-EX/GA-1310-EX specific scan functions.
  • Page 34 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Scan to SMB/FTP/OTHER This GA-1211-EX/GA-1310-EX specific scan menu allows you to send and store scans to the following destinations: SCAN TO SMB — to a specified network folder SCAN TO FTP — to a specified FTP server SCAN TO HOLD QUEUE —...
  • Page 35 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Continue the operation as required. To store the scan in a network folder, proceed to step 5. To store the scan in an FTP server, proceed to step 6. To store the scan in the hold queue in the controller, proceed to step 7. To store the scan in a mailbox in the controller, proceed to step 8.
  • Page 36 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [NETWORK PATH] — Press this button to enter the path to a folder in the FTP server where you want to store the scanned data.
  • Page 37 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Specify the following items as required and press [OK]. When you specify the setting items, proceed to step 9. [MAILBOX NAME] — Press this button to enter the mailbox name where you want to store the scanned data. Up to 64 characters can be entered for the mailbox name.
  • Page 38 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS When performing a scan operation, you can select 2 scan functions at one time. If you want to perform a scan operation with 2 scan functions selected, select the second scan function that you want to use on the above screen, and make the settings required for the selected scan function.
  • Page 39 To change the scan settings, press [SCAN SETTING]. For details, refer to the Scanning Guide. The Reversing Automatic Document Feeder is optional for the e-STUDIO4540C Series. When the equipment has scanned more than 1000 pages in a job, the “The number of originals exceeds the limit.
  • Page 40 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Regarding restrictions on Scan to SMB/FTP/OTHER If the Scan to External Controller function is disabled, [SMB/FTP/OTHER] will be unavailable. To learn more about the Scan to External Controller function, refer to the TopAccess Guide. When the MFP Local Authentication feature is enabled, the following buttons will be unavailable if a user who has no Store to Remote Server privilege logs into the MFP.
  • Page 41: User Functions

    2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS USER FUNCTIONS Follow the steps below for the setting operations of [IPv4] and [HTTP] provided in the NETWORK menu. Setting the TCP/IP protocol (IPv4) The TCP/IP settings are automatically set when the controller is installed. If the TCP/IP settings are changed, the equipment cannot communicate with the controller.
  • Page 42: Setting The Http Network Service

    2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Confirm the settings and press [CANCEL] to return to the NETWORK menu. Do not change the TCP/IP settings. If the settings are changed, the equipment will be disabled to communicate with the controller. Setting the HTTP network service This function allows you to enable or disable the HTTP network server service that provides the web-based utility on the equipment, such as TopAccess and the e-Filing web utility.
  • Page 43 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Specify the following items as required and press [OK]. ENABLE HTTP SERVER — Press [ENABLE] to enable the HTTP network server service, or [DISABLE] to disable the HTTP network server service. This option must be enabled for using the following functions: TopAccess The e-Filing web utility GA-1211-EX/GA-1310-EX specific print functions...
  • Page 44 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Setting the LDAP service This function allows this equipment to access the LDAP directory service. The equipment can search the LDAP server for contacts to specify recipients for Internet Faxes, fax transmissions, and Scan to E-mail jobs. If the LDAP network service is enabled, you can register the LDAP directory service, and then this equipment can search for contacts in the LDAP server.
  • Page 45 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Specify the following item as required and press [OK]. ENABLE LDAP — Press [ENABLE] to enable the LDAP network service, or [DISABLE] to disable it. Continue to another network setting if required, then press [APPLY NOW]. “NETWORK INITIALIZING”...
  • Page 46: Topaccess User Mode

    2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess USER Mode The e-STUDIO4540C Series machine with the GA-1211-EX controller or e-STUDIO6550C Series machine with the GA-1310-EX controller has several specific functions in the following operation menus: P.44 “Launching TopAccess from the WebTools home page”...
  • Page 47 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS When the Input Group Password page is displayed, enter the password for the selected private template group and click [OK]. The Private Templates page is displayed. From the templates list, click the [Undefined] icon to register a new template, or click defined icon to edit the template.
  • Page 48 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS When the Input Template Password page is displayed, enter the password for the selected private template and click [OK]. The Template Properties page is displayed. Click [Edit] to define or edit the template properties. The Template Properties page to select agents is displayed. TopAccess USER Mode...
  • Page 49 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Select the [SMB/FTP/OTHER] check box and click [Select Agent]. When you select the [SMB/FTP/OTHER] check box, agents of [Email], [Store to e-Filing], and [Save to USB Media] are unavailable. Click each button displayed in the page to specify or edit the associated template properties.
  • Page 50 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS Panel Setting (Private template) In the Panel Setting page, specify how the icon for the template is displayed in the touch panel. 1) Picture This indicates the icon that will be displayed in the touch panel. The icon is automatically designated according to the agent that you select.
  • Page 51 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS SMB/FTP/OTHER Setting (Private template) In the SMB/FTP/OTHER Setting page, you can specify where the scanned document will be sent. When creating the GA-1211-EX/GA-1310-EX specific scan template, you can select 2 data destinations at one time. 1) SMB Select this check box to store the scan in a network folder.
  • Page 52 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS This option is available when the [SMB] or [FTP] check box is selected. 13) Document Name Enter the document name. The document name can consist of a maximum of 31 characters. Scan Setting (Private template) In the Scan Setting page, you can specify how originals are scanned for the SMB/FTP/OTHER agent. 1) Preview Select whether to display the scanned image on the touch panel after scanning an original.
  • Page 53 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 2.GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 5) Resolution Select the resolution for scanning. 6) Compression Select the compression for scanning. This cannot be set when [Black] is selected at the [Color Mode] box. 7) Original Mode Select the document type of the originals. - Text —...
  • Page 54 2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS 15) Omit Blank Page Select whether to automatically omit a blank page in the scanned image if it is included in originals. - ON — The blank page is omitted. - OFF — The blank page is not omitted. 16) Outside Erase Select whether to erase a shade that appears outside of the scanned image when an original is placed on the original glass while the Original Cover (optional) is left open.
  • Page 55: Topaccess Admin Mode

    2 GA-1211-EX/GA-1310-EX SPECIFIC FUNCTIONS TopAccess ADMIN Mode Registering or editing GA-1211-EX/GA-1310-EX specific public templates The GA-1211-EX/GA-1310-EX specific functions applied for making public templates are the same as those for private templates. For details, see the following section: P.44 “Registering or editing GA-1211-EX/GA-1310-EX specific private templates” Notice on the department management/user authentication If you change the following options from [Enable] to [Disable] or vice versa, it is necessary to reboot the equipment by using the [Reboot] menu of TopAccess (or by using the [POWER] button on the control panel):...
  • Page 57 TROUBLESHOOTING This chapter describes how to troubleshoot the problems that could occur while you are using the equipment with the GA-1211-EX or GA-1310-EX controller attached. Scanning Problems........................ 56 The scanned data cannot be saved in the specified location ................56 Error Codes..........................57 Error codes on print jobs ............................57...
  • Page 58: Scanning Problems

    3 TROUBLESHOOTING Scanning Problems This section describes troubleshooting for using scan data. The scanned data cannot be saved in the specified location Problem Description I have scanned a document from the [SCAN] button on the control panel by using the SMB/FTP/OTHER menu, but the data is not saved in the specified location.
  • Page 59: Error Codes

    3 TROUBLESHOOTING Error Codes TopAccess has the pages for the job lists; print, transmission, reception, and scan jobs. The following error codes are shown on these pages in the [Logs] tab (successful jobs have no codes). These codes help you specify the cause of an error you might encounter.
  • Page 61: Index

    INDEX ..............42 [OTHER] ............52 Outside Erase ............48 Automatic Start Panel Setting ...............51 Background .........47 Private template ............ 33 [PASSWORD] ..............49 Password ..............48 Caption1 ..............48 Picture ..............48 Caption2 ..............50 Preview ...............50 Color Mode ........41 [PRIMARY PORT NUMBER] .............51 Compression ..............51...
  • Page 62 INDEX...
  • Page 63 FC-5540C/6540C/6550C FC-2040C/2540C/3040C/3540C/4540C OME10013700...
  • Page 64 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS Operator's Manual Series with GA-1211-EX Series with GA-1310-EX R101220J8600-TTEC 2011-07 ©2011 TOSHIBA TEC CORPORATION All rights reserved...

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