How To Locate The Serial Number On An Acx7100-32C Router Or Component; List The Chassis And Component Details Using The Cli - Juniper ACX7100-32C Hardware Manual

• Your name, organization name, telephone number, and fax number
• Description of the failure
4. The support representative validates your request and issues an RMA number for return of the
component.
5. Pack the component for shipment.
How to Locate the Serial Number on an ACX7100-32C Router or
Component
IN THIS SECTION

List the Chassis and Component Details Using the CLI | 117

Locate the Chassis Serial Number ID Label on an ACX7100-32C Router | 119
Locate the Serial Number ID Labels on ACX7100-32C Power Supply Modules | 119
Locate the Serial Number ID Label on an ACX7100-32C Fan Module | 120
If you are returning a router or component to Juniper Networks for repair or replacement, you must
locate the serial number of the router or component. You must provide the serial number to the Juniper
Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Materials
Authorization (RMA). See Contact Customer Support
If the router is operational and you can access the command-line interface (CLI), you can list serial
numbers for the router and for some components with a CLI command. If you do not have access to the
CLI or if the serial number for the component does not appear in the command output, you can locate
the serial number ID label on the router or component.
NOTE: If you want to find the serial number ID label on a component, you need to remove the
component from the router chassis, for which you must have the required parts and tools
available.
List the Chassis and Component Details Using the CLI
To list the components and serial numbers of ACX7100-32C routers, use the show chassis hardware CLI
operational mode command.
.
117