Technical support
Activities Prior to Workshop Delivery: The effectiveness of this workshop series relies
on the fact that it allows a customer to address the issues experienced in their network
today. To achieve this, prior to the workshop, a conference call will be set up with the
engineers that will facilitate the workshop. During this call, the logistics of simulating the
customer's network environment will be discussed.
Workshop Location: This workshop will be delivered in the Customer Advocate System
Test Labs in Westford, MA. The format is 75% hands-on lab exercises, reinforced with
25% classroom instruction.
How to Sign Up:
To enroll in the training course:
Within the United States,
•
– Visit
– Call 1 (888) 582 3688: Prompt 2.
Outside the continental United States,
•
– Visit
– Contact your in-country training representative
– Call: +1 (407) 767 2798
– Fax: +1 (407)767 2677
Enter "Advanced Workshops" in the search menu and click "Go."
•
Choose which Advanced Maintenance Workshop you'd like to register for by clicking
•
on the link.
Read the workshop description(s) and follow the links to register.
•
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https://training.lucent.com
https://training.lucent.com
Other technical support services
365-372-304R7.1
Issue 1, November 2007