Canon imageRUNNER ADVANCE C5000 Series Technical Workbook page 115

2) Remove the Grate-shaped Lower Guide [5] avoiding the interference of the output pressing section [a]
while lifting the Tray 2 [3].
3) Move the latch [6] located at the bottom of the tray to the right side to release the clutch.
4) Lower the Tray 1 [2] and the Tray 2 [3].
pg. 113