Canon IMAGERUNNER ADVANCE C5051 Frequently Asked Questions Manual
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Also See for IMAGERUNNER ADVANCE C5051:
- Service manual (1455 pages) ,
- Getting started (252 pages) ,
- Maintenance manual (160 pages)
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Summary of Contents for Canon IMAGERUNNER ADVANCE C5051
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Page 1: Frequently Asked Questions
Frequently Asked Questions Store this guide next to the machine for future reference. -
Page 2: Table Of Contents
..........Can I move the Address Book registered on another Canon machine onto this machine? . - Page 3 Loading Paper and Output Settings Can I print on the reverse side of the preprinted paper? ....................Can I change the output location for the prints? .
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Page 4: Q1 I Want To Make A Rush Copy, But I Cannot Because Of The Long Copy Job
I want to make a rush copy, but I cannot because of the long copy job. You can temporarily stop the current copy job and give priority to a rush copy by using the Interrupt mode. ● To set: Press [Copy] → [Interrupt] → set the desired copy mode. •... -
Page 5: Q2 Can I Specify The Scan Settings From The Computer And Then Store For The Original Loaded In The Machine
Can I specify the scan settings from the computer and then store for the original loaded in the machine? It is possible if you are using Windows. Install the Network ScanGear Driver in your computer, and then switch the network scan function to online. ●... -
Page 6: Q3 Can I Make Copies Or Send A Facsimile Of Different Size Originals At The Same Time
Can I make copies or send a facsimile of different size originals at the same time? You can make copies or send a facsimile of different size originals at the same time by using the Different Size Originals mode. The Different Size Originals mode enables you to copy or scan different size originals with the same widths (11"... -
Page 7: Q4 I Want To Send The Scanned Originals Via An E-Mail. Which Screen Do I Operate From
I want to send the scanned originals via an e-mail. Which screen do I operate from? You can send an e-mail from [Scan and Send] on the Main Menu screen. ● To set: Press [Scan and Send] → [New Destination] → [E-Mail] → enter the e-mail address → press [OK]. •... -
Page 8: Q5 Can A Mark Be Applied To The Document That Has Been Scanned
Can a mark be applied to the document that has been scanned? The machine can print a stamp on the scanned document by using the Stamp mode. Position at which Position at which stamp is applied stamp is applied Vertical Placement Horizontal Placement ●... -
Page 9: Q6 Do I Need To Enter The Address Of The Recipient Every Time
Do I need to enter the address of the recipient every time? You can store frequently used destination in the Address Book. If the destination is stored beforehand, you do not need to enter the destination every time. ● Storing from the Remote UI: Press [Address] →... -
Page 10: Q7 Can You Give Me Information On How To Send To The Smb Server And Specify Its Settings
Can you give me information on how to send to the SMB server and specify its settings? You can specify the settings using the following method. ● Setting the Shared Folder on the Computer-Side: For Windows XP, right-click the new folder → press [Sharing and Security] →... - Page 11 ● Specifying the File Server on the Touch Panel Display: • Specifying the File Server by Host Search: Press [Scan and Send] → [New Destination] → [File] → from the protocol drop-down list, press [Windows (SMB)] → press [Search Host] → on the search criteria screen, enter the IP address for the computer you are using →...
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Page 12: Q8 Can I Move The Address Book Registered On Another Canon Machine Onto This Machine
Can I move the Address Book registered on another Canon machine onto this machine? You can use the import and export mode of the Remote UI to move the Address Book. ● Exporting the Address Book from Another Canon Machine: Press [Settings/Registration] →... -
Page 13: Q9 I Want To Check The Ip Address For This Machine To Run The Remote Ui, But I Do Not Know How To Check It
I want to check the IP address for this machine to run the Remote UI, but I do not know how to check it. You can check the IP address from the touch panel display of this machine. ● Checking the IP Address of This Machine: (Settings/Registration) →... -
Page 14: Q10 Can I Forward The Data Received Via Fax/I-Fax
Can I forward the data received via fax/I-fax? If you specify the forwarding settings, you can forward received documents that matches the previously set conditions to the Confidential Fax Inbox of this machine, other machines, or the file server. Forward Con dential Fax Inbox ●... -
Page 15: Q11 When Sending A Fax, Can The Machine Be Set So That The Sender's Fax Number And Name Be Displayed
Time Fax Number Name (TTI) Name Page Number 03/03/2009 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta o ce 001/001 Sender Information ● Registering the Sender's Name: (Settings/Registration) → [Function Settings] → [Send] → [Fax Settings] → [Register Sender Name Press (TTI)] →... -
Page 16: Settings/Registration
Can I change the language displayed on the touch panel display? You can change the language displayed from [Language/Keyboard Switch] in (Settings/Registration). Displayed Language: English Displayed Language: Other ● To set: (Settings/Registration) → [Preferences] → [Display Settings] → [Language/Keyboard Switch On/ Press Off ] →... -
Page 17: Turned On
Can I change the screen or the order that the functions are displayed on the touch panel display when the power is turned ON? You can change the layout or the number of buttons on the Main Menu from [Default Screen at Startup] in (Settings/Registration). -
Page 18: Q14 How Do I Change The Default Settings For The Copy From The Color Mode To The Black Mode
How do I change the default settings for the Copy from the Color mode to the Black mode? You can store the current settings as the default settings from [Change Default Settings] in on the Copy Basic Features screen. If the Black mode is set as the default settings, you can reduce the printing cost. -
Page 19: Q15 How Do I Change The Default Settings (Scan Settings And File Format) Of The Scan And Send Basic Features Screen
How do I change the default settings (scan settings and file format) of the Scan and Send Basic Features screen? You can store the current settings as the default settings from on the Scan and Send Basic Features screen. Before Change After Change ●... -
Page 20: Q16 Is There A Way To Prevent A Transmission Error When Sending A Facsimile To A New Destination
Is there a way to prevent a transmission error when sending a facsimile to a new destination? If [Confirm Entered Fax Number] in (Settings/Registration) is set, a screen to enter the number for confirmation is displayed. By entering the number again, you can reduce the risk of transmission error. -
Page 21: Can I Change The Default Settings Of The Printer Driver
Can I change the default settings of the printer driver? You can change the default settings of the printer driver from the computer you are using. This section describes the default settings of the Windows Printer Driver. ● To set: On the [Start] menu, click [Control Panel] →... -
Page 22: Q18 When Copying, The Scan Screen For The Next Document Is Displayed. Is There A Way To Not Display This Screen
When copying, the Scan screen for the next document is displayed. Is there a way to not display this screen? If [Job Build] is set, the Scan screen for the next document is displayed. By canceling the Job Build setting, the screen is not displayed. Scan Screen for Next Document ●... -
Page 23: Q19 How Do I Change The Storage Period For The Scanned File Stored In The Mail Box
How do I change the storage period for the scanned file stored in the Mail Box? You can change the time until files are automatically erased from [Set/Register Mail Boxes] in (Settings/Registration). Change the settings, if necessary. You can set the time until the files are automatically erased to 0 (none), 1, 2, 3, 6, 12 hours, 1, 2, 3, 7, 30 days. -
Page 24: Can I Restrict The Number Of Color Copies/Prints
Can I restrict the number of color copies/prints? If Department ID Management is used, you can restrict the color output within groups. ● Setting the Department ID Management and Registering the Password: Press (Settings/Registration) → [Management Settings] → [User Management] → [Department ID Management] →... -
Page 25: Q21 When Printing From The Computer, Booklet Was Not Made Even Though Saddle Stitch Booklet Mode Was Set
When printing from the computer, booklet was not made even though saddle stitch booklet mode was set. The Saddle Stitch mode cannot be used if you exceed the maximum number of sheets that can be saddle stitched. In that case, you can use the Divided Booklet mode. -
Page 26: The Content Of The Reverse Side Appears On The Copies
The content of the reverse side appears on the copies. You can erase the background color of the original and prevent the original image on the reverse side of thin originals from appearing on the copies by using [Background Density]. Original Copy ●... -
Page 27: Q23 The Quality Of The Image Sent By Fax Is Not Good
The quality of the image sent by fax is not good. Change the scan type or settings according to the type of original. Press [Preview] to check the document before sending. ● To set the Type of Originals and Exposure Settings: Press [Fax] →... -
Page 28: Q24 The Printed Paper Appears Dirty. Also, The Color Appears To Be Different From The Original
The printed paper appears dirty. Also, the color appears to be different from the original. If streaks are printed on the paper or the image is not printed evenly, the inside of the machine may be dirty. Clean the inside of the machine. You can also automatically correct the gradation and color of the image from [Auto Adjust Gradation]. -
Page 29: Can I Print On The Reverse Side Of The Preprinted Paper
Can I print on the reverse side of the preprinted paper? Load the paper into the Multi-Purpose Tray to print on the reverse side of the preprinted paper. ● To set: Load the side to print on facing down into the Multi-Purpose Tray, select the paper size → press [Next] → select the paper type →... -
Page 30: Can I Change The Output Location For The Prints
Can I change the output location for the prints? You can specify the output tray from [Output Tray Settings] in (Settings/ Registration). ● To set: Press (Settings/Registration) → [Function Settings] → [Common] → [Paper Output Settings] → [Output Tray Setting] → specify the priority order of the output trays for each function → press [OK]. •... -
Page 31: Can I Print On Envelopes
Can I print on envelopes? Load the envelopes to print on the Multi-Purpose Tray. ● To set: Take about five envelopes, fan them, and then stack them together. Place the envelopes on a level surface, and press all the way around the envelopes by hand to remove any air inside. Open the Multi- Purpose Tray, adjust the slide guides, and then load the envelopes, as shown below. -
Page 32: What Are The Types Of Paper That I Can Use
What are the types of paper that I can use? You can load and print on the following paper. Paper Drawer Paper Weight 14 lb bond to 110 lb index (52 to 209 g/m Types of Paper Thin, Plain, Recycled, Color, Heavy, Pre-Punched, Transparency, Bond, Tab , Envelope Tab paper is available only when optional equipment is attached to the Paper Drawer 2. -
Page 33: Q29 I Cannot Remove The Toner Cartridge After The Toner Replacement Cover Is Opened
I cannot remove the toner cartridge after the toner replacement cover is opened. Check the touch panel display. The following screen is displayed. ● To remove the toner cartridge: Press [Remove Toner Cartridges] → the inner cover for the toner to replace opens → follow the instructions on the touch panel display to remove the toner cartridge. -
Page 34: Q30 What Is The Model Number Of The Staple Cartridge For The Finisher Or The Stamp Cartridge For The Feeder
What is the model number of the staple cartridge for the finisher or the stamp cartridge for the feeder? The consumables for the feeder and finisher are as follows: Product Name: Stamp Ink Cartridge-C Notes: for the feeder Product Name: Staple Cartridge-D/D Notes: for the Booklet Finisher-C1 Product Name: Staple-J Notes: for the Inner Finisher-A1, the Staple Finisher-C1, and the Booklet Finisher-C1... -
Page 35: A Paper Jam Has Occurred. How Do I Solve This Problem
A paper jam has occurred. How do I solve this problem? How to clear the paper jam appears on the touch panel display: Follow the instructions to clear the paper jam. ● Fixing Unit (Inside the Main Unit) ● Feeder •... -
Page 36: Q32 Numbers Such As #009 And #850 Are Displayed On The Touch Panel Display. What Does This Mean
Numbers such as #009 and #850 are displayed on the touch panel display. What does this mean? These are error codes indicating that a job or operation did not complete successfully. This is displayed on the Details screen from [Log] on the Status Monitor/ Cancel screen. -
Page 37: I Cannot Print From The Computer. Did The Machine Malfunction
I cannot print from the computer. Did the machine malfunction? Check the following possible causes: Is the network cable disconnected? Is it possible that there is a network trouble problem? Ethernet Cable Is the machine turned ON? Is there a paper jam or a toner shortage? Did you exceed the maximum number of prints set by the Department ID Management? •... -
Page 38: Q34 It Seems As Though Turning Off The Machine Is Different From The Previous Imagerunner. I Am Afraid That This May Be A Wrong Operation
It seems as though turning OFF the machine is different from the previous imageRUNNER. I am afraid that this may be a wrong operation. For the previous imageRUNNER, you needed to press and hold the control panel power switch for more than three seconds before the machine goes to the Shutdown mode. -
Page 39: The Touch Panel Display Becomes Completely Black Automatically
The touch panel display becomes completely black automatically. This is because the Auto Sleep mode is set. ● If the touch panel display is turned OFF: Press the control panel power switch. ● To change the Auto Sleep Time: Press (Settings/Registration) →... -
Page 40: Q36 I Have Just Sent An Important Document Via Facsimile. Can I Check To Make Sure That It Was Sent Correctly
I have just sent an important document via facsimile. Can I check to make sure that it was sent correctly? You can check the send job status from the Status Monitor/Cancel screen or check that the sent transmission was completed using the Job Done Notice mode. ●... -
Page 41: Q37 I Had Printed From The Computer, But I Did Not Find The Output. I Am Afraid That Someone May Have Taken It By Mistake
I had printed from the computer, but I did not find the output. I am afraid that someone may have taken it by mistake. You can check the Print Logs from the touch panel display of this machine. If the job is listed as ‘OK’... -
Page 42: What Is Meap
What is MEAP? MEAP stands for Multifunctional Embedded Application Platform and is a software platform for the Canon multitasking machines. You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine. - Page 44 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)