E025-0400 : Overcurrent In The Toner Container Drive Motor Due To Wrong Insertion Of A Toner Bottle - Canon imageRUNNER ADVANCE C5000 Series Technical Workbook

bearings shown in item 15 with part number XG9-0521. Of course any broken drive gear or wornout
bearing can cause the same problem.
Symptom (TP10 123b & TP13 135b associated information)

E025-0400 : Overcurrent in the toner container drive motor due to wrong insertion of a toner bottle

Symptom TP13 337 This pub includes various Error codes
Procedure for Hopper Removal
E025-0400 may occur.
- E025-0400: Toner container drive motor lock error (Bk)
Cause
A Bk toner bottle for iR-ADV C7065 series has the wide form portion as shown in [1]. When a Bk toner bottle
with the narrow form portion for other model is inserted into the tray for the Bk toner bottle [1] with the wide
form portion, an excessive load is applied to the hopper at time of rotation of the toner container drive motor,
which leads to the symptom.
[Reference]
Since a color toner bottle (Y/M/C) has the narrow form portion as shown in [2], a wrong bottle cannot be
inserted.
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