Canon imageRUNNER ADVANCE C5000 Series Technical Workbook page 108

Model
Staple Finisher-B1
Booklet Finisher-B1
Cause
When paper is delivered from the swing guide upon printing, the swing guide opens. At this time, the swing
arm [2] allows the swing roller [1] to move upward by about 2.5 mm. The swing arm may have poor slidability,
causing slow upward movement of the swing roller [1]. Accordingly, the paper [3] to be delivered is caught in
the swing roller [1], resulting in the symptom.
Serial Number
FKU07299
FLG51456
pg. 106