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11 .1 Troubleshooting
Problems
Reaction in an area different from where you touch.
Connection is cut due to low signal strength of wire-
less LAN .
"Error: DICOM Status" is displayed .
Error code "CA00017" is displayed on the monitor .
* After checking the following, shut down the system . Do the following
before shutting down the system .
On the mini console, press the 4 buttons, EXIT / SET / User 1 /
User 2 at the same time .
A log is saved for analysis . Also, the trackball pointer appears .
Next, if a clip or still image must be stored, freeze the image if you
are in a live state . Use the trackball pointer that appears to perform
[Print], [Still Store], [Clip Store], or [Cine Clip Store] via trackball and
SET button operations to store the image .
If the trackball pointer does not appear, pressing the 3 but-
tons, EXIT / SET / F2 (Push) at the same time makes it appear .
1 . Check that there is no protective sheet, debris, or dirt stuck to the
surface of the LCD monitor . If something is stuck to the surface of the
LCD monitor, shut down the system before removing the protective
sheet, debris, or dirt, and then restart it .
2. If the reaction continues to occur in an area different from where you
touch after doing step 1 above, check whether the power plug of the
power cable that was included with the system is directly connected
to the mains plug (hospital grade ) . For instance, if you are using a
connector for 3-pin to 2-pin conversion, an area different from where
you touch may react . In this case, stop using the connector for 3-pin
to 2-pin conversion .
If touching still does not work after doing the steps above, contact your
service representative .
[Shutdown procedures for when an area different from where you touch
reacts]
Do the [Shutdown procedures for when touching does not work] written
in the cell for what to check in "Touch operation cannot be enabled" .
• Reconnect with the following procedure .
1 . Move to a place where the wireless LAN signal strength is high .
2 . If the wireless LAN connection is not recovered in step 1 above,
switch to the wired network (if available) by touching the wired LAN
network in the network status dialog .
Refer to "Network Screen" of the "Operation Manual: Applications" .
This is an error issued by the connected device .
For details on the error, check the instruction manual of the connected
device .
Turn off the system and detach the transducer from the transducer con-
nector .
If you have spray type air duster, remove foreign objects adhered to
the pin of the transducer connector by using it . Do not use cloth, tissue
paper, or brush, which will result in adhesion of foreign objects .
Attach the transducer to the system and start up . If an error has oc-
curred again, please contact your service representative .
290
What to check
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