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Problems
Transducers connected to the Three-Port Probe Unit
cannot be switched .
A printer cannot be recognized .
Touch operation cannot be enabled .
What to check
• Check that the transducer is correctly connected to the transducer
connector and locked in place .
• Check that the Three-Port Probe Unit is correctly connected to the
transducer connector of the system and locked in place .
• Use the following procedure to connect the printer to the system .
1 . Shut down the system .
2 . Disconnect all external storage media and peripheral devices from
the system .
3 . Using a USB cable, connect the printer to the connector .
4 . Turn on the printer and wait until the printer completes initialization .
5 . Start up the system .
1 . When a phenomenon occurs where any character cannot be entered
into an input field such as the patient information input field, select
a different input field and then reselecting the desired input field and
enter a character(s) . (For example, if an ID cannot be entered in the
ID input field, select the name input field first and then reselect the
ID input field.)
2 . After moving the trackball, check whether the touch panel has be-
come responsive .
3 . If there are sources of vibrations in the vicinity of the system, make
sure that the vibrations do not transfer to the system . Vibrations may
cause the trackball to move, leading to an unresponsive touch panel .
4 . If the system is in Touch invalidation mode, press EXIT to exit
Touch invalidation mode, and check if the touch panel is responsive .
* After checking the following, shut down the system . Do the following
before shutting down the system .
On the mini console, press the 4 buttons, EXIT / SET / User 1 /
User 2 at the same time .
A log is saved for analysis . Also, the trackball pointer appears .
Next, if a clip or still image must be stored, freeze the image if you
are in a live state . Use the trackball pointer that appears to perform
[Print], [Still Store], [Clip Store], or [Cine Clip Store] via trackball
and SET button operations to store the image .
If the trackball pointer does not appear, pressing the 3 but-
tons, EXIT / SET / F2 (Push) at the same time makes it appear .
5 . If touch operation cannot be enabled after using a cloth to wipe the
surface of the monitor while it is running, turn the power off, and then
back on . Do not wipe the surface of the monitor while it is running .
6 . Check that there is no protective sheet, debris, or dirt stuck to the
surface of the LCD monitor . If something is stuck to the surface of
the LCD monitor, shut down the system before removing the protec-
tive sheet, debris, or dirt, and then restart it .
7 . The touch panel may not operate normally if the surface of the LCD
monitor is touched while it is starting up . In this case, shut down the
system, and then start it without touching it with your hands .
If touching still does not work after doing the steps above, contact your
service representative .
[Shutdown procedures for when touching does not work]
• Pressing the power button causes a shutdown dialog and the trackball
pointer to appear . Move the pointer onto the shutdown button, and the
press the SET button to shut down .
• If there are DICOM jobs left to be transferred, a dialog indicating such
is displayed . Using the trackball pointer and the SET button, press the
[OK] button and select the shutdown button from the shutdown dialog
that reappears .
• If you cannot operate the trackball pointer with the trackball, press the
power button twice in succession .
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11 .1 Troubleshooting
Continued on the next page
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