Tech-Support - ZyXEL Communications GS1350 Series User Manual

Figure 286 Maintenance > Maintenance > Save Configuration
Click Current Configuration to save the current configuration settings permanently to the Switch. This
configuration is set up according to your network environment.
Click Custom Default to save the current configuration settings permanently to a customized default file
on the Switch.
Note: If a customized default file was not saved, clicking Custom Default in the Maintenance
> Reboot System screen loads the factory default configuration on the Switch.
Alternatively, click Save on the top right-hand corner in any screen to save the configuration changes
to the current configuration.

52.7 Tech-Support

The Tech-Support feature is a log enhancement tool that logs useful information such as CPU utilization
history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by customer support
should you have difficulty with your Switch. The Tech Support menu eases your effort in obtaining reports
and it is also available in CLI command by typing "Show tech-support" command.
Click Maintenance > Maintenance > Tech-Support to see the following screen.
Figure 287 Maintenance > Maintenance > Tech-Support
You may need WordPad or similar software to see the log report correctly. The table below describes
the fields in the above screen.
Table 195 Maintenance > Maintenance > Tech-Support
LABEL
Tech-Support
ROM
Chapter 52 Maintenance
DESCRIPTION
Click Download to see all the log report and system status. This log report is stored in flash
memory. If the All log report is too large, you can download the log reports separately
below.
Click Download to see the Read Only Memory (ROM) log report. This report is stored in
flash memory.
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