Saving To A Pc Using Sst (Method 3) - Canon imageRUNNER ADVANCE 4551i Service Manual

3. Press the numeric keys 1, 2, and 3, in that order.
When the processing starts, the message "Storeing System Information..." is displayed on the bottom of the Touch Panel
on the machine's Control Panel.
4. When the processing is complete, the main menu is displayed again. If a USB device was connected, perform the
operation required before removing the USB device, and then remove the device.
NOTE:
If the USB device has not been recognized by the machine in advance, the logs are transferred to the log save area on the machine
hard disk, and are written to the USB device by performing the above operation the next time the USB device is connected.
However, the extensions of the file names differ between when directly writing to the USB device and when writing to the USB
device after saving in the machine hard disk.
Log files collected to a USB device are deleted from the machine.
■ Status Display on the Control Panel
During a log collection processing, "Storing system information..." is displayed on the status line. The message disappears once
the log collection processing is complete. (When the log has been collected with a USB memory device connected, a message
"a memory media is connected" is displayed.)
When holding down the counter + 1.2.3 while an error code is shown, the message "Storing system information..." is not displayed
for convenience of UI display.

Saving to a PC Using SST (Method 3)

The following shows a method to collect a log by connecting a PC with SST (Ver. 4.75 or later) running to the machine.
■ Preconditions
The log is stored in the machine by holding down the counter + 1.2.3 or the automatic log collection function.
A PC with SST running is connected to the machine and this device is at download mode by starting it with the 2 and 8 keys.
Operation
Operation from SST PC
■ Operation Procedure
1. Start SST (Ver. 4.75 or later) and select this device's model name from Model List. Press [Start] button.
*1. Logs need to be saved to the HDD in advance using Counter key + numeric key.
Storage destination Collected logs
Manual logs Automatic logs
*1
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6. Troubleshooting
Continuous logs