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S
P
ERVICE
ROCEDURES
Verifying new motherboard installation and updating the system
After you install a new motherboard and reassemble the system, do the following:
• Verify all functionality by using the one-time use dongle to enter Service Mode (described
on
page
68). Service Mode is a temporary state that allows you to make sure the
motherboard solves the problem that you are troubleshooting.
Service Mode is not indicated on the monitor or on the LCD but is entered once you
power on with a new motherboard installed and the one-time use dongle installed on a
USB port. Service Mode is exited automatically when you expend the one-time use dongle
to update the system.
Features of Impose and Compose are not available while in Service Mode.
N
:
OTE
• If the new motherboard solves the problem you are troubleshooting, use the
one-time use dongle and the Feature Update CD to update the system for use with the
new motherboard (see
If you determine while in Service Mode that the problem you are troubleshooting was not
fixed by installing a new motherboard, do not expend the one-time use dongle to update
the system to use the new motherboard (described below), do not install system software,
and do not replace the HDD. Reinstall the old motherboard and return the new
motherboard and the unused one-time use dongle to inventory. You may then perform
additional service and troubleshooting procedures.
Updating the system to use the new motherboard expends the one-time use dongle.
N
:
Do not update the system to use the new motherboard prematurely. Do so only after
OTE
you verify the new motherboard in Service Mode. Remember that once the system is updated
to use the new motherboard using the one-time use dongle, the motherboard is customized
and cannot be used in another system.
Though Service Mode may not be indicated on the monitor or the Control Panel, it is entered
once you power up with a new motherboard and the one-time use dongle installed on the
USB port.
For detailed instructions, see
page
70).
"To update the system" on page
70.
67
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