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T
115
ROUBLESHOOTING
T
ROUBLESHOOTING
This chapter identifies the source of common problems that may occur with the E-8100 and
suggests ways of correcting the problems.
Troubleshooting process
The E-8100 is a server for copiers, and is generally part of a configuration like the one shown
in the following figure. Problems may occur in one of three areas:
• Inside the E-8100
• In the interface between the E-8100 and the copier
• In the interface between the E-8100 and the workstations or computers to which it
is connected
Copier
E-8100
Networked computers
or workstations
Troubleshooting the system
F
38:
IGURE
This chapter does not attempt to provide troubleshooting information for attached computers
such as PCs or Mac OS computers, copiers, or extensive networks. Refer problems in these
areas to the appropriate service departments and network administrators.
When performing the service procedures described in this chapter, follow the precautions
listed in
"Precautions"
on page 14.
The terms "replace" and "replacing" are typically used throughout this guide to mean
reinstallation of existing components. Install new components only when necessary. If you
determine that a component you have removed is not faulty, reinstall it.
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