Test E-Mail - Fiery E-8100 Installation And Service Manual

T
ROUBLESHOOTING

Test E-mail

This diagnostic tool allows you to perform a quick test of the E-8100 E-mail feature without
actually having to submit a print job as an e-mail attachment. You review the results of the test
by printing an E-mail log through the copier operation panel >
Tab > Printable Info.
E-mail services must be enabled in Setup for Test E-mail to be available. Test E-mail
N :
OTE
can also be run through the copier operation panel, Setup tab (see
For more information, see Configuration and Setup on the User Documentation CD.
T E-
O RUN MAIL DIAGNOSTICS
1. Access the Fiery Main menu by pressing the "fierydriven®" button on the copier operation
panel.
Main
Idle
Waiting Jobs:
Document 3
Document 4
Paper Tray Status:
2. Make sure that Idle appears on the Fiery Main menu.
If Busy or Printing appears, the E-8100 is processing and you must wait until Idle appears.
If the system has just finished processing, wait at least five seconds after the system reaches
Idle before beginning the video board diagnostics.
3. Touch the Fiery tab.
4. Touch Run Diagnostics.
5. Touch Check Mail System, and then touch OK.
6. If the message "Mail service is not enabled" appears, touch OK to exit Mail diagnostics. The
network administrator must enable E-mail printing in Setup.
7. If E-mail printing is enabled and the message "Sending Test E-mail. Please print the E-mail
log for the diagnostic result" appears, do the following:
• Touch OK.
• Touch Printable Info.
• At the message "Confirm Print Page: E-mail Log," touch OK.
A successful transmission indicates that the E-8100 is able to send an e-mail over the network.
If the transmission fails, advise the network administrator at the customer site to check the
E-8100 Setup options and the customer's e-mail server.
Job List Tools
Printed Jobs:
Document 1
Document 2
button > Fiery
"fierydriven®"
page 37).
Login
Suspend Printing
Resume Printing
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