Diagnostic Tools; Video Board Diagnostics - Fiery E-8100 Installation And Service Manual

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ROUBLESHOOTING

Diagnostic tools

E-8100 diagnostic tools include video board diagnostics and E-mail diagnostics.

Video board diagnostics

If you suspect that there may be a problem with the video board (for example, the quality of
print output is poor), you can run the Check Video Board diagnostics from the copier
operation panel to make sure that the video board is installed properly.
T
O RUN VIDEO BOARD DIAGNOSTICS
1. Access the Fiery Main menu by pressing the "fierydriven®" button on the copier operation
panel.
Main
Idle
Waiting Jobs:
Document 3
Document 4
Paper Tray Status:
2. Make sure that Idle appears on the Fiery Main menu.
If Busy or Printing appears, the E-8100 is processing and you must wait until Idle appears.
If the system has just finished processing, wait at least five seconds after the system reaches
Idle before beginning the video board diagnostics.
3. Touch the Fiery tab.
4. Touch Run Diagnostics.
5. Touch Check Video Board, and then touch OK.
6. If the message "Video diags failed" appears, do the following:
• Power off the E-8100 and open the system.
• Reseat the video board.
• Inspect the copier interface cable.
• Power on the E-8100 and run the test again. If the test fails again, you may need to replace
the video board.
7. When the message "Video diags passed" appears, touch OK.
Job List Tools
Printed Jobs:
Document 1
Document 2
Login
Suspend Printing
Resume Printing
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