Setting Customer Expectations - Fiery E-8100 Installation And Service Manual

Color controller
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I
NSTALLATION
Network
Make sure that the network will be available at the time set for installation.
Verify with the network administrator that the network is functioning before you attach the
E-8100.
Make sure that the configuration requirements specified in Configuration and Setup
(on the User Documentation CD) have been met for remote computers and the network.

Setting customer expectations

When the site is ready, installation of the E-8100 takes about one hour. Inform the customer
of the following:
• Some nodes on the network may be unavailable for up to one hour.
• The copier may be unavailable for up to one hour.
• The network administrator must be available during the installation for network
connectivity.
Equipment downtime and impact on the network can be minimized if the network
administrator installs a network connector for the E-8100 and confirms network
functionality with the connector in place before the date scheduled for the E-8100
installation.
• The network administrator must make a networked computer available during the
installation. The appropriate software must already be installed. Documentation for the
networked computer and the network operating software must be available.
• The network administrator must install the user software shipped with the E-8100 (user
documentation is also included) onto networked Windows and Mac OS computers that
print to the E-8100.
N
:
This guide covers hardware installation and service and provides general information
OTE
about connecting the E-8100 to the customer's network. Network Setup and configuration
information exceeds the scope of this guide. For Network Setup and configuration
information, refer the network administrator to Configuration and Setup on the User
Documentation CD.
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