Table of Contents
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T
ROUBLESHOOTING
Preliminary on-site checkout
Most problems with the E-8100 are caused by loose board or cable connections. This section
describes the quick checks you can do to locate and fix obvious problems. It describes how to
eliminate any problems with external connections to the back of the E-8100, and then
addresses checking internal board and cable connections. Check external and internal
connections before replacing any components.
Verify that the network is functioning, no unauthorized software or hardware is
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installed on the E-8100, and no problems have occurred with a particular print job or
application. The on-site administrator can help you verify these issues.
For problems that persist after you check the external and internal connections, this section
provides a comprehensive list of internal and external checks that may help you fix the
problem.
This section includes the following:
•
"Checking external connections"
Describes the quick checks you can do to make sure that the problem is not caused by a
loose connection at the back of the E-8100.
•
"Checking internal components"
Describes the quick checks you can do to make sure that the problem is not caused by a
loose board or cable connection inside the E-8100.
•
"Inspecting the system"
Provides a more comprehensive checklist for checking the E-8100 internally and
externally. If your initial checks fail, complete this checklist before concluding that you
need to replace a cable or component.
To troubleshoot problems that present specific symptoms, see
messages and conditions"
determine possible causes and steps to remedy them.
on page 117
on page 118
on page 119
on page 126. Locate symptoms listed in the table to help you
116
"Table 3: E-8100 error
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