Remote Console Port Problems - Avaya Sun Fire V880 Installation & Maintenance

Troubleshooting

Remote console port problems

This section contains problems you may encounter with the remote console port.
Symptom: The remote console port will not initialize for dialing in or dialing out.
Solution: To correct this problem:
1. Enter:
sacadm -l
If the system status reports NO_SAC, the port is not working properly.
2. Enter:
/cms/install/bin/abcadm -i -b 9600 ttya
The following message should be displayed:
ttya set to incoming port 9600 baud
If this message is not displayed, continue with Step 3.
3. Enter:
/cms/install/bin/abcadm -r ttya
The following message is displayed:
ttya is currently set to be incoming
Are you sure you want to change it? [y,n,?]
4. Enter: y
The following message is displayed:
ttya administration removed
The port monitor turns off.
5. Enter:
ps -ef | grep sac
This finds any SAC processes that are running. If any processes are found, continue with
Step 6. Otherwise, continue with Step 7.
6. Enter:
kill -9 <pid>
Use this command to kill any SAC processes still running. Process numbers are
represented by <pid>.
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Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006