Troubleshooting Disk Drives And Dvd Drives - Avaya Sun Fire V880 Installation & Maintenance

Troubleshooting

Troubleshooting disk drives and DVD drives

This section describes the symptoms of disk drive and DVD drive failures and suggests
solutions to correct the problem.
Symptom: The operating system reports a disk drive read, write, or parity error or reports a
DVD drive read error or parity error.
Solution: Replace the drive that is indicated in the failure message. The operating system
identifies the internal drives as shown in the following table.
system address
c1t<X>d0s0
c0t6d0s0
Symptom: The disk drive fails to respond to commands.
Solution: To test the disk drives:
1. Enter:
/usr/sbin/shutdown -y -i0 -g0
The system shuts down.
2. At the ok prompt, enter the following commands:
setenv auto-boot? false
reset-all
The system resets.
3. Enter:
probe-scsi
The program displays a message that is similar to the following:
LiD HA LUN
0 0 0
1 1 0
2 2 0
6 6 0
3 3 0
4 4 0
5 5 0
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Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting
Operating
Disk drive, target <X> (<X> represents the target
number and slot number, 0 to 5)
DVD drive, target 6
--- Port WWN --- -----Disk description -----
21000004cf72f08f SEAGATE ST373405FSUN3660438
21000004cf721553 SEAGATE ST373405FSUN3660438
21000004cf7213ea SEAGATE ST373405FSUN3660438
508002000016b5b1 SUNW
21000004cf72114b SEAGATE ST373405FSUN3660438
21000004cf7211ae SEAGATE ST373405FSUN3660438
21000004cf7214a3 SEAGATE ST373405FSUN3660438
Drive physical location and target
SUNWGS INT FCBPL9224
May 2006