Polycom SoundStructure C16 Design Manual page 295

Integrating The Polycom Touch Control with SoundStructure Systems
To pair the Polycom Touch Control with a SoundStructure system, touch
the View Pairing Settings and follow the pairing instructions described
earlier in this chapter. The admin credentials login prompt may appear
after pressing View Pairing Settings.
If the SoundStructure system is listed but shown as Disconnected as
shown in the following figure, then the system was successfully paired,
but the SoundStructure system is no longer accessible via the network. In
this case there will also be a banner on the top of the screen that indicates
that the connection has been temporarily lost. To resolve this situation
check the network connections on both the Polycom Touch Control and
the SoundStructure system.
Touching the i button will show that the Polycom Touch Control is paired
with a system but the connection has been lost as shown in the following
figure.
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