EFI E-43A Installation And Service Manual page 64

R
EPLACING PARTS
Entering Service Mode
Use the following procedure to verify that the system functions properly after installing a new
motherboard.
T S M
O ENTER ERVICE ODE AND VERIFY THE SYSTEM
This procedure assumes that the E-43A is powered off, no media is in the DVD drive,
N :
OTE
you have installed a new motherboard, and that you have reassembled the E-43A and attached
external cables.
1 Make sure the E-43A is connected to the copier/printer (see
2 Locate the motherboard replacement dongle provided with the new motherboard and connect
it to a USB port.
3 Remove all USB devices (except for the keyboard and mouse) that may be currently connected
to any other USB port.
Reconnect other dongles and USB devices only after you verify that the E-43A starts up
successfully in Service Mode.
4 Power on the E-43A and allow it to boot without interruption.
• At the Log On to Windows dialog box, log in as Admin , type Fiery.1 in the password field,
and then press Enter on the keyboard. Type Fiery.1 exactly as shown. The password is case-
sensitive; for example, fiery.1 will not work.
At this point the E-43A is in Service Mode, so you can verify that the new motherboard solves
the problem that you are trying to troubleshoot. Service Mode is not indicated on the
monitor or on the E-43A control panel.
5 Print the E-43A Test Page.
6 Ask the network administrator to connect the E-43A to the network and download a print job
over the network (see Configuration and Setup, which is part of the user documentation set).
If the problem that you are troubleshooting persists, or if you are unable to perform
through step 6 above while in Service Mode, you may conclude that the old motherboard was
not the source of the problem and does not need to be replaced. If so, do not transfer options
to the new motherboard (described on
replace the hard disk drive. Reinstall the old motherboard and return the new motherboard
with the unexpended motherboard replacement dongle to inventory. For more information
about troubleshooting system problems, see
If installing a new motherboard solved the problem that you are troubleshooting and you
are able to print a Test Page and send a print job over the network, you are ready to transfer
options to the new motherboard. Service Mode ends automatically when you transfer options
to the new motherboard.
page
page 64), do not install system software, and do not
"Troubleshooting" on page 98.
64
21).
steps 4