EFI E-43A Installation And Service Manual page 106

Symptom
E-43A is getting power,
but the control panel is
black.
Activity light status:
Off.
Following installation of a
new user interface board,
the control panel remains
blank, yet backlit, for
more than five minutes.
Activity light status:
N/A.
NOT following
installation of a new user
interface board, system
stops responding at this
screen:
Activity light status:
Off.
System stops responding at
this screen:
S T A R T I N G U P. . .
Activity light status:
Blinking green.
T
ROUBLESHOOTING
Possible cause
• UIB cable is not connected to the
motherboard, the user interface board,
or both
• Faulty UIB cable
• Faulty user interface board
System software requires an additional
reboot to synchronize with the firmware
on the new user interface board.
Possibly one of the following:
• Faulty BIOS
• Faulty motherboard
Problem with the Fiery application.
Suggested action
Startup (continued)
1 Recheck all cables and connections.
2 Use a different UIB cable.
3 If the problem persists and you have verified that the
power supply and motherboard are functioning properly as
described earlier, replace the user interface board (see
page 50).
Wait five minutes, power off using the power button,
wait 10 seconds, and then press the power button to
power on again.
1 Recheck all cables and connections.
2 Reboot the E-43A.
3 If the problem persists, replace the motherboard
(see page
1 Recheck all cables and connections.
2 Reboot the E-43A.
3 If the problem persists, restore the backup, or reinstall
system software (see
59).
page 92).
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