EFI E-43A Installation And Service Manual page 114

Symptom
Color quality is
inconsistent.
Print quality is poor.
If the user can print the E-43A Test Page, but cannot print a job from a computer on the network, make sure that the network
administrator has:
• Checked all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers.
• Checked all printer components.
• Activated the network and used it to communicate with other printers.
• Confirmed that the applicable network settings in Setup (such as an IP address, Subnet mask, and Gateway address) match the settings
used in the network.
EPS file generation is not completely standardized among applications. Some users may encounter problems while printing certain
N :
OTE
EPS files.
T
ROUBLESHOOTING
Possible cause
A copier/printer problem
Possibly one of the following:
• A file or application problem
• A missing or outdated printer
description file
• The application cannot find the
appropriate printer description file
• The system is out of calibration
Suggested action
Test the copier/printer and perform service, if necessary.
See the service documentation that accompanies the copier/
printer.
1 Print a E-43A Test Page.
2 If the quality of the E-43A Test Page is good, the error
condition may be a file or application problem.
3 Make sure that the appropriate printer description file
is installed. (For details, see Printing from Windows, which
is part of the user documentation set.)
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