Ricoh BRG-P1w Field Service Manual page 351

3. Appendix: Troubleshooting Guide
Action 2
Jam 15 Not Used
Jam 16 Carriage Unit Homing Failure
Paper Misfeed
Open the Top Cover and press the Form Feed key to remove the paper.
Message
If this does not work or pieces of paper still remain then manually remove it from the
top of the machine.
Also check paper is set correctly in all the paper source trays.
Cause Something is blocking the movement of the carriage unit.
The machine detected an obstruction blocking operation of carriage unit at power
Details
ON or after jammed paper was removed.
Action 1
Action 2
Jam 17 Paper Remains Jam
104
• Clean the horizontal encoder strip.
• Replace horizontal encoder strip.
• Replace the horizontal encoder sensor.
• Check maintenance unit, replace if necessary.
• Replace carriage unit.
• Open the top cover and while checking for paper, turn the paper feed wheel on
the left side of the printer and remove the paper.
• If the paper cannot be removed easily and paper scraps remains inside the
printer, remove the paper from the top cover.
• Make sure that the paper cassette and bypass tray are set correctly.
• Clean the horizontal encoder strip.
• Replace horizontal encoder strip.
• Replace the horizontal encoder sensor.
• Check maintenance unit, replace if necessary.
• Replace carriage unit.