Ricoh BRG-P1w Field Service Manual page 233

Paper Misfeed
Open the Top Cover and press the Form Feed key to remove the paper.
Message
If this does not work or pieces of paper still remain then manually remove it from the
top of the machine.
Also check paper is set correctly in all the paper source trays.
Cause Obstruction or paper remains in the printer after a jam was removed.
Details Paper trailing edge sensor switched on while paper was being removed.
• Open the top cover and while checking for paper, turn the paper feed wheel on
the left side of the printer and remove the paper.
Action 1 • If the paper cannot be removed easily and paper scraps remains inside the
printer, remove the paper from the top cover.
• Make sure that the paper cassette and bypass tray are set correctly.
• Check the 1st registration sensor on the side of the carrier unit. (This sensor
detects the leading edge of the paper.)
• Make sure the cover on the print head unit is installed correctly.
Action 2
• Replace 1st registration sensor.
• Replace carriage unit.
Jam 18 Condensation Error During Printing
Paper Misfeed
Message
Press the Form Feed button.
Cause A belt charge leak was detected during printing.
Details Condensation on the belt, or there is a hole in the transfer belt.
Action 1 • Feed and eject 3 blank sheets to remove moisture from the belt.
• [ /Menu]> "Maintenance"> "De-condensation"> #.
• Do the print job again.
• If the problem occurs again, repeat Step 1.
Action 2
• Confirm that the work site is within the ranges for ambient temperature and
humidity. (See "Installation").
• Inspect the transport belt.
• If the belt is damaged the machine must be replaced.
Error Codes
231