Ricoh BRG-P1w Field Service Manual page 228

6. Troubleshooting
Cause Ink has wrinkled or curled the paper
The trailing edge sensor failed to detect the trailing edge of the paper after it was fed
Details
to the duplex unit for duplex/inverted printing within the prescribed time.
Action 1
Action 2
Jam 4 Feed Jam (Paper Remains in Duplex Unit)
Paper Misfeed
Message
Press the Form Feed button.
Cause The paper that exited duplex unit after inversion got caught.
After the trailing edge sensor detected the trailing edge of the paper fed to the duplex
Details unit for duplex/inverted printing, the paper failed to leave the trailing edge sensor
within the prescribed time.
Action 1
Action 2
Jam 5 Transport Jam (Tray 1)
Paper Misfeed
Message
Press the Form Feed button.
Cause Paper longer than the paper selected in printer driver was loaded.
After the registration sensor detected the leading edge of the paper fed from the
Details paper cassette, the paper failed to pass the trailing edge sensor within the prescribed
time.
Action 1
226
• Remove the duplex unit
• Remove remaining paper.
• Confirm that duplex unit is set correctly.
• Remove jammed paper, paper scraps, etc.
• Re-install duplex unit (the duplex unit should lock automatically on both ends).
• Replace duplex unit.
• Press [Form Feed] key on printer operation panel.
• Replace inverter guide.
• Replace TE sensor.
• Replace CTL board.
• Press [Form Feed] key on printer operation panel.