Ricoh BRG-P1w Field Service Manual page 343

3. Appendix: Troubleshooting Guide
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Error Name / Detection Criteria / Major Cause / Solution
IEEE802 No Card Error
The machine can not recognize the inserted Bluetooth device properly.
The Bluetooth device is connected improperly or failed.
CTL board error
Turn the main power switch off and then back on.
Insert the Bluetooth device properly. Replace the blue tooth device. Replace
the CTL board.
Error Name / Detection Criteria / Major Cause / Solution
IEEE802 Card Out
The machine detects a disconnection of the Bluetooth device.
The Bluetooth interface unit was removed while the machine was turned on.
Turn off the main power switch, and then confirm that the Bluetooth interface
unit was installed correctly.
And then, turn on the main power switch again.
Error Name / Detection Criteria / Major Cause / Solution
IEEE802 Card Error
The Bluetooth device can be accessed, but an error was detected.
The Bluetooth device is failed or out of support.
The USB connector or cable failure
Turn the main power switch off and then back on.
Make sure that the Bluetooth connection is good.
Replace the Bluetooth device.
Replace USB cable or connector.