Folded Or Wrinkled Paper Check - Lexmark MB2338 Service Manual

Actions
Step 7
Make sure that the paper loaded is from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper
in its original wrapper until you use it.
Does the problem remain?
Step 8
Make sure that the printer supports the paper loaded.
Is the paper supported?
Step 9
Load a supported paper.
Does the problem remain?

Folded or wrinkled paper check

Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check.
See "Initial print quality check" on page
Actions
Step 1
a
Check if the printer is using a non-Lexmark toner cartridge.
Note: If the printer is using a third‑party cartridge, then do not
replace the imaging unit. Refer the users to their cartridge
supplier.
b
Make sure that the toner cartridge is compatible with the
imaging unit.
Does the problem remain?
31.
Diagnostics and troubleshooting
46
7017-2xx, -4xx, -6xx
Yes No
Go to step 8. The problem is
solved.
Contact the next Go to step 9.
level of support.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.