29Y Paper Jams - Lexmark MB2338 Service Manual

Sensor (ADF 2nd scan) jam at trailing edge service check
Action
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper.
Does the problem remain?
Step 2
Check if the paper size matches the size set on the ADF tray
guides.
Does the paper size match the size set on the tray?
Step 3
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Step 4
Do a duplex scan job, and then check the position of the leading
edge.
Does the leading edge of the paper reach the sensor (ADF 2nd
scan)?
Step 5
Check the ADF exit roller for wear and damage.
Is the exit roller free of wear and damage?
Step 6
Remove debris and obstructions from the exit roller.
Does the problem remain?

29y paper jams

291‑295 paper jam messages
Error Description
code
291.06 The scanner cover was open before an
ADF job.
295.01 An imagepipe error occurred. Gap
between scanned pages is too small.
Action
See "ADF scanner cover jam service check" on page
120.
See "ADF page gap jam service check" on page
Diagnostics and troubleshooting
119
7017-2xx, -4xx, -6xx
Yes No
Go to step 2. The problem is
solved.
Go to step 4. Go to step 3.
Go to step 4. The problem is
solved.
Contact the next Go to step 5.
level of support.
Contact the next Go to step 6.
level of support.
Contact the next The problem is
level of support. solved.
120.