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6yy errors
600‑680 error messages
Error code Description
600.01
Toner tally from the RIP was not received.
600.02
Video did not start.
600.04
Duplex page was not picked.
600.05
Invalid PH NVRAM Type error was detected.
600.06
Paperport driver is unresponsive.
600.07
Page is at image point before EP is ready.
600.09
EP update error was detected.
600.10
EP late run‑in error was detected.
600.95
RIP intentionally declared a jam error, usually to
prevent a kiosk user from printing free pages.
602.19
Tray 1 was unable to be ready for picking.
602.29
Tray 2 was unable to be ready for picking.
602.39
Tray 3 was unable to be ready for picking.
602.49
Tray 4 was unable to be ready for picking.
611.02
An Input ISR error occurred and the printhead was
not ready.
611.32
Lost Hsync errors were detected. Laser safety
interlock system may be the cause.
611.34
A mirror motor lock error was detected.
680.10
ADF cover was open during an ADF job.
Engine error service check
Action
Step 1
Restart the printer.
Does the problem remain?
Step 2
a
Remove the right cover. See
page
223.
b
Reseat all the cables on the controller board.
c
Check the controller board contacts and pins for damage.
Is the controller board free of damage?
"Right cover removal" on
Diagnostics and troubleshooting
147
Action
See
"Engine error service check" on
page
147.
See
"Printhead communication error service
check" on page
148.
See
"ADF cover error service check" on
page
149.
Yes
Go to step 2.
Contact the next
level of support.
7017-2xx, -4xx, -6xx
No
The problem is
solved.
Go to step 3.
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