Lexmark MB2338 Service Manual page 110

Sensor (ADF 1st scan) static jam service check
Action
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper.
Does the problem remain?
Step 2
Restart the printer.
Does the problem remain?
Step 3
Check the sensor (ADF 1st scan) paper path area for debris and
obstructions.
Is the sensor free of debris and obstructions?
Step 4
Remove obstructions along the sensor paper path.
Does the problem remain?
Step 5
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b
Find the sensor (ADF 1st scan).
Does the sensor status change while toggling the sensor?
Step 6
a
Reseat the sensor cable from the ADF controller board.
b
Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Step 7
Reinstall the sensor.
Does the problem remain?
Diagnostics and troubleshooting
110
7017-2xx, -4xx, -6xx
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 5. Go to step 4.
Go to step 5. The problem is
solved.
Contact the next Go to step 6.
level of support.
Contact the next Go to step 7.
level of support.
Contact the next The problem is
level of support. solved.