Table of contents
Product information......................................................................................2
Edition notice.................................................................................................2
Laser notice...........................................................................................................................................................11
Conventions.........................................................................................................................................................14
Safety information.............................................................................................................................................. 15
General caution statements........................................................................................................................... 20
Change history.............................................................................................21
Change history....................................................................................................................................................21
General information................................................................................... 23
Printer model configurations.......................................................................................................................... 23
Finding the serial number............................................................................................................................... 24
Supported paper sizes............................................................................................................................................... 24
Supported paper types.............................................................................................................................................. 26
Supported paper weights ......................................................................................................................................... 27
Tools required for service................................................................................................................................27
Troubleshooting overview.............................................................................................................................. 29
Using Safe Mode ......................................................................................................................................................... 29
Fixing print quality issues................................................................................................................................30
Initial print quality check............................................................................................................................................. 31
Blank pages check...................................................................................................................................................... 34
Print is too dark check................................................................................................................................................ 40
Print is too light check................................................................................................................................................ 42
Paper curl check .......................................................................................................................................................... 45
Folded or wrinkled paper check ............................................................................................................................. 46
Solid black pages check.............................................................................................................................................47
Repeating defects check........................................................................................................................................... 50
Skewed print check ..................................................................................................................................................... 51
Table of contents
3
7017-2xx, -4xx, -6xx