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Actions
Step 9
Clean the printhead lens. See
page
320.
Note: This is applicable only to models installed with a galvo
LSU. To determine whether the LSU is galvo, check the serial
number of the printer. The sixth digit character assigned should
be in the 0–9 or B–N range (Example: 4514 20HH 007CR).
Does the problem remain?
Step 10
Replace the power supply. See
page
260.
Does the problem remain?
Step 11
Check the cartridge gearbox for damage.
Is the cartridge gearbox free from damage?
Step 12
Replace the cartridge gearbox. See
on page
220.
Does the problem remain?
Step 13
Check connection JCART1 on the controller board and the
connection on the cartridge gearbox.
Are the connections properly connected?
Step 14
Replace the connections.
Does the problem remain?
Step 15
Replace the cartridge gearbox. See
on page
220.
Does the problem remain?
Step 16
Replace the controller board. See
page
230.
Does the problem remain?
"Cleaning the printhead lenses" on
"Power supply removal" on
"Cartridge gearbox removal"
"Cartridge gearbox removal"
"Controller board removal" on
Diagnostics and troubleshooting
44
7017-2xx, -4xx, -6xx
Yes
No
Go to step 10.
The problem is
solved.
Go to step 11.
The problem is
solved.
Go to step 13.
Go to step 12.
Go to step 13.
The problem is
solved.
Go to step 15.
Go to step 14.
Go to step 15.
The problem is
solved.
Go to step 16.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
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