Lexmark MB2338 Service Manual page 49

Actions
Step 5
Replace the imaging unit.
Does the problem remain?
Step 6
Check if the imaging unit contact (C) is contaminated, broken, or
bent out of proper position.
Is the contact contaminated, broken, or bent out of proper
position?
Step 7
Clean or repair the imaging unit contacts.
Does the problem remain?
Step 8
Check the high voltage metal contacts on the imaging unit for
damage. If necessary, replace the imaging unit.
Does the problem remain?
Step 9
Check cable JPS1 from the controller board to the power supply
for proper connection.
Is the cable properly connected?
Step 10
Reseat the cable.
Does the problem remain?
Step 11
Replace the cable.
Does the problem remain?
Diagnostics and troubleshooting
49
7017-2xx, -4xx, -6xx
Yes No
Go to step 6. The problem is
solved.
Go to step 7. Go to step 8.
Contact the next The problem is
level of support. solved.
Go to step 9. The problem is
solved.
Go to step 11. Go to step 10.
Go to step 11. The problem is
solved.
Contact the next The problem is
level of support. solved.