Lexmark MB2338 Service Manual page 41

Actions
Step 6
a
Check if the paper loaded has texture or rough finishes.
b
From the control panel, set the paper texture in the Paper menu
to match the texture of the paper loaded.
Does the problem remain?
Step 7
Make sure that the paper loaded is from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper
in its original wrapper until you use it.
Does the problem remain?
Step 8
Replace the imaging unit.
Does the problem remain?
Step 9
Check if the imaging unit contacts (A) are bent, damaged, or not in
proper contact with the imaging unit.
Are the contacts free from damage, not bent and in proper contact
with the imaging unit?
Step 10
Check all connections on the power supply for proper connection.
Is the power supply properly connected?
Step 11
Replace the connections.
Does the problem remain?
Diagnostics and troubleshooting
41
7017-2xx, -4xx, -6xx
Yes No
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
Go to step 9. The problem is
solved.
Go to step 10. Contact the next
level of support.
Contact the next Go to step 11.
level of support.
Go to step 12. The problem is
solved.