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Action
Step 5
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Motor tests
b
Select the solenoid (MPF pick), and then touch Start.
Does the solenoid run?
Step 6
Check the solenoid for wear and damage.
Is the solenoid free of wear and damage?
Step 7
Replace the MPF solenoid. See
page
219.
Does the problem remain?
Step 8
Check the transfer roller and its spring for improper installation and
damage.
Is the transfer roller properly installed and free of damage?
Step 9
Reinstall or replace the transfer roller. See
removal" on page
250.
Does the problem remain?
Step 10
Check if the fuser cam is functional and free of damage.
Is the fuser cam functional and free of damage?
Step 11
Replace the fuser cam. See
page
215.
Does the problem remain?
"MPF solenoid removal" on
"Transfer roller
"Fuser actuator removal" on
Diagnostics and troubleshooting
86
7017-2xx, -4xx, -6xx
Yes
No
Go to step 8.
Go to step 6.
Go to step 8.
Go to step 7.
Go to step 8.
The problem is
solved.
Go to step 10.
Go to step 9.
Go to step 10.
Go to step 11.
Contact the next
Go to step 11.
level of support.
Contact the next
The problem is
level of support.
solved.
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