Airprint Problems - Oki MC363 Advanced Manual

AirPrint Problems

• The machine may take a few minutes to connect to a network after turning the machine on. Check that the machine
is connected to the network before printing.
• If using Mac OS X or iOS, upgrade to the latest version before use.
• The "No AirPrint Printers Found" message is displayed on an iOS device.
Point to check
Is the machine turned on? Turn the machine on.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Is the machine connected to the Check that the machine is displayed
same network as the iOS device? on the print screen of the iOS device.
If the machine is not displayed, check
the IP address.
• Unable to print.
Point to check
Is the machine turned on? Turn the machine on.
If the machine is turned on, turn it off
and then back on, and then check
whether the problem is solved.
Is the machine connected to the Check that the machine is displayed
same network as the iOS device? on the print screen of the iOS device.
If the machine is not displayed, check
the IP address.
Is the latest firmware version Check the firmware version of this
installed? machine, and Mac OS and iOS
version.
If the version of the firmware is not
the latest, update to the appropriate
version from the OKI web site or
Apple web site.
Is there paper in the tray? Check the message informing you
that paper runs out.
Solution Reference
Turning the Machine On or Off
(User's Manual)
Easy Setup
Solution Reference
Turning the Machine On or Off
(User's Manual)
Easy Setup
-
Error Message List (User's
Manual)
If the STATUS Button on the
Operator Panel Lights Up or
Flashes
Point to check
Is there toner in the toner cartridge?
Is AirPrint set to [Enable]?
Is an error displayed?
- 255 -
Solution
Check the message informing you
Error Message List (User's
that toner runs out.
Manual)
If the STATUS Button on the
Operator Panel Lights Up or
Flashes
Press the (SETTING) button -
on the operator panel, and check the
status of [AirPrint]. When [Disable] is
displayed, AirPrint is not available.
Check the error message or the
Error Message List (User's
(STATUS) button.
Manual)
If the STATUS Button on the
Operator Panel Lights Up or
Flashes
7. Troubleshooting
Reference