Copy Problems; Unable To Copy - Oki MC573dn User Manual

Copy Problems

This section describes problems with the copy function.
If you cannot solve a problem with the following solutions, contact your dealer.
•

Unable to Copy

• The Copied Output is Different from the Original (Advanced Manual)
• Other Problems (Copy) (Advanced Manual)
Unable to Copy
• Unable to copy
Point to check
Is the machine turned on?
Is the machine being initialized?
Is your document set properly?
Is there paper in the tray?
Is the proper size paper for the
document loaded in the tray?
Is the paper tray selectable if [Paper
Feed] is set to [Auto]?
Is the loaded paper compatible with
duplex printing?
Is the media type of the paper tray
set to [Plain] or [Recycled]?
Is there a paper jam?
Is there an empty toner cartridge?
Does the image drum reach its
lifetime?
Does the fuser unit reach its lifetime? Replace the fuser unit with a new one.
Does the belt unit reach its lifetime?
Are any covers on the machine
opened?
Has any error occurred?
Is another job in progress?
- 197 -
Solution
Turn on the machine.
Turning On the Machine
Wait until initialization is complete. -
Set the document properly.
Setting a Document
Load paper in the tray.
Loading Paper
Check that the paper cassette is
installed in the machine.
Load the proper size paper for the
Loading Paper
document.
On the touch panel, press [Device
Specifying the Paper Feed Tray
Settings], select [Paper Setup] >
(Paper Feed) (Advanced
[Select Tray] > [Copy] > the paper tray
Manual)
on which the paper you use is loaded,
and then select [ON] or [ON(Prior)].
Duplex copying cannot be performed
Loading Paper
depending on the paper size, paper
type, or paper weight.
Load the appropriate paper for duplex
printing, and then set the paper size,
document type, and document weight
correctly.
If [Paper feed] is set to [Auto], set the
Loading Paper
media type for the paper tray to [Plain]
or [Recycled].
Check an error message, and then
If Paper Jams Occur
remove any jammed paper.
Replace the empty toner cartridge
Replacing the Toner Cartridges
with a new toner cartridge.
Replace the image drum with a new
Replacing the Image Drum
image drum.
Replacing the Fuser Unit
(Advanced Manual)
Replace the belt unit with a new one.
Replacing the Belt Unit
(Advanced Manual)
Close all the covers. -
Clear the error.
Error Message List
Start copying after the other job is -
complete.
9. Troubleshooting
Reference