Oki CX2731MFP Advance User Manual

Mc361, mc561, cx2731mfp advanced user's guide
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MC361/MC561/CX2731 MFP
Advanced User Guide
59101501
my.okidata.com

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Summary of Contents for Oki CX2731MFP

  • Page 1 MC361/MC561/CX2731 MFP Advanced User Guide 59101501 my.okidata.com...
  • Page 2: Copyright Information

    The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information Oki and Oki Data are registered trademarks of Oki Electric Industry Company Ltd. Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
  • Page 3: Emergency First Aid

    Emergency First Aid _____________ Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open.
  • Page 4: Table Of Contents

    Contents About This Guide ......10 Note, Important, Caution, Warning ....10 Conventions Used .
  • Page 5 Transmission Functions ......35 Redialing ........35 Transmission in Real Time .
  • Page 6 Using the TWAIN Driver: Windows ....77 Changing Settings ......78 Using the TWAIN Driver: Macintosh OS X .
  • Page 7 Downloading PS Files......142 OKI LPR Utility ....... 142 Printing Out PS Errors .
  • Page 8 Adjusting the Color Balance (Density) ....217 For Copying/Scanning ......219 Using the Printer Driver .
  • Page 9 Unable to Receive a Fax ......285 Unable to Send or Receive a Fax ....285 Wrong Paper Used for Received Faxes .
  • Page 10: About This Guide

    About This Guide Note, Important, Caution, Warning ___________________ Note Provides additional information to supplement the main text to help you use and understand the product. Important! Indicates important information which you should read. CAUTION! Provides information which, if ignored, may result in equipment malfunction or damage.
  • Page 11: Conventions Used

    Conventions Used ____________ The following symbols are used in this guide: • [ Placed around display screen menu items. • < > Indicates the name of a button on the control panel. • “ ” Placed around messages which appear on the display screen The Term MFP _______________ The units described in this manual are all multifunction units (copy, scan, fax, print).
  • Page 12: Copying

    Copying Note The following procedures assume that [Continuous Scan] is disabled. For the basic procedures when [Continuous Scan] is enabled, refer to the Basic User’s Guide on the DVD supplied with your MFP. Using the Control Panel Arrow Keyss When using the arrow keys, press the key repetitively to go to the selection.
  • Page 13: Loading Documents For Copying

    Loading Documents for Copying _ Note For details on loading documents for scanning, see the Basic User’s Guide on the DVD supplied with your MFP. Auto Document Feed (ADF) Portrait Landscape Manual Feed: Document Glass Portrait Landscape – Copying: Loading Documents for Copying MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 14: Collating Copies

    Collating Copies ______________ Use the collating copies function to save you the effort of sorting copies manually. Press the <COPY> key. Place your document face up in the ADF or face down on the document glass. Press the right arrow key to enter the [Change settings] menu. Press the down arrow key to select [Sort], then press <OK>.
  • Page 15: Multiple Pages On One Sheet

    Multiple Pages on One Sheet ____ Known as N-in-1, this function allows you to copy multiple pages of documents onto one side of a single sheet of paper. Two or four pages can be printed onto one side. Two Pages to One Sheet Four Pages to One Sheet, Vertical Setting Four Pages to One Sheet, Horizontal...
  • Page 16 Notes • Place your document so that the top is fed in first. • Specify the appropriate orientation of the image in [Direction] to get the copy result you want. • [Zoom] is automatically set to [Auto] when [N-in-1] is enabled. To specify the desired zoom ratio, set [N-in-1] first and then set [Zoom].
  • Page 17: Multiple Copies On One Sheet

    Note • When you use the document glass, the continuous scan mode is automatically enabled. Follow the instructions which appear on the display. • You can use both the ADF and document glass for a single job if you use the continuous scan mode. For details, refer to the Basic User’s Guide on the DVD supplied with your MFP.
  • Page 18 Note • [Zoom] is automatically set to [Auto] when [Repeat] is enabled. To specify the desired zoom ratio, set [Repeat] first and then set [Zoom]. • Specify the appropriate orientation of the image in [Direction] to get the copy result you want. •...
  • Page 19: Copying Identification Cards

    Copying Identification Cards ____ This function allows you to copy both sides of an ID card, such as a driver’s license, onto one side of a piece of paper. Notes • Works only with the document glass. You cannot use the ADF for this function.
  • Page 20: Erasing Edge Shadows

    Erasing Edge Shadows ________ When you copy a document with the document cover open or when you copy a book, the edges may be printed with black shadows. This function allows you to erase such shadows. Note You can set [Edge Erase] as a default so that you do not have to perform the following procedure every time you make copies.
  • Page 21: Setting Margins

    Setting Margins _____________ ‘ Setting margins is useful when you staple or punch holes in copies. You can set the top, right, bottom, or left margin by specifying the [Top] and [Left] values. Note • Depending on where you set the margins, a part of the document image may be missing on the copy.
  • Page 22: Margins: Duplex Copies

    • To create a margin on the right side of the output, specify a negative value. Press the left arrow key to back out to the copy start screen. Use the numeric keypad to enter the number of copies. 10 Press the Mono Start or Color Start key. Margins: Duplex Copies Note When you make duplex copies with [Margin] engaged, you must...
  • Page 23 • To create a margin at the top of the output, specify a negative value. • To create a margin at the bottom of the output, specify a positive value. Note Specify the same absolute value (if one value is positive and the other is negative) set in the [Top] margin for both the [Front] and [Back] margins.
  • Page 24: Copy Different Length Documents

    Note • The position of the margin is related to the [Direction] setting for the document. - If [Direction] is set to [Portrait], the short edges are located at the top and bottom and long edges are located to the right and left.
  • Page 25 Notes • Enabling [Mixed Size] sets [Paper Feed] to [Auto]. [Mixed Size] is disabled when [Paper Feed] is set to other than [Auto]. • [Mixed Size] is available only when [Zoom] is set to [Fit to page(98%)] or [100%]. • You cannot set [Edge Erase] and [Mixed Size] at the same time. •...
  • Page 26: Incompatible Settings

    12 Check that the following settings are displayed on the start screen: [Mixed Size]: [Paper Feed] Auto [Zoom]: 100% [Scan Size]: Legal 14 13 Use the numeric keypad to enter the number of copies. 14 Press the Mono Start or Color Start key. Incompatible Settings _________ Some functions cannot be used in combination with other functions.
  • Page 27: Faxing

    Faxing Note • To enter the [Admin Setup] menu, the administrator password is necessary. The default password is “aaaaaa”. • For details on how to specify a destination, refer to the Basic User’s Guide on the DVD supplied with your MFP. Using the Control Panel Arrow Keyss When using the arrow keys, press the key repetitively to go to the selection.
  • Page 28: Loading Documents

    Loading Documents ___________ Note For details on loading documents for scanning, see the Basic User’s Guide on the DVD supplied with your MFP. Auto Document Feed (ADF) Portrait Landscape Manual Feed: Document Glass Portrait Landscape – Faxing: Loading Documents MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 29: Duplex Documents

    Duplex Documents ____________ You can transmit duplex documents using the ADF. Note You cannot use the document glass for this procedure. Place your document with text face up in the ADF. Press the <FAX> key. Make sure that [Fax] is selected, then press the <OK> key to open the fax standby screen.
  • Page 30: Sender Name (Tti)

    Press the down arrow key to select [ON], then press <OK>. Press the left arrow key until the fax standby screen appears. Place your document with text face up in the ADF or face down on the document glass. Specify a destination. Press the <Mono Start>...
  • Page 31: Registering A Sender Name

    Registering a Sender Name You can register up to three sender names. Note In the initial fax settings described in the Setup Guide, you specify [Sender ID], which is automatically registered to [Sender name 1]. Press the <SETTING> key. Press the down arrow key to select [Admin Setup], then press <OK>.
  • Page 32: Changing The Standard Sender Name (Tti)

    Press the down arrow key to select [Advanced Functions], then press <OK>. Press the down arrow key to select [Sender Name Select], then press <OK>. Press the down arrow key to select a sender name, then press <OK>. Press the left arrow key to go back to the fax standby screen. Changing the Standard Sender Name (TTI) If you use a sender name frequently, we recommend that you specify...
  • Page 33: Setting A Prefix

    Setting a Prefix ______________ You can add a prefix to a destination number. You can also attach a prefix when registering a number to speed dial. Registering a Prefix You must register the prefix to [PreFix] in advance. You can register up to 40 digits.
  • Page 34: Using A Prefix When Registering A Number To Speed Dial

    Perform the following procedures when specifying a destination using the ten-key pad. On the destination entry screen, press the down arrow key to select [PreFix], then press <OK>. Enter a destination number. Use the arrow keys to select [Enter], then press <OK>. Using a Prefix When Registering a Number to Speed Dial Even though you cannot use a Prefix before using a speed dial...
  • Page 35: Transmission Functions

    Transmission Functions ________ Redialing Automatic Redialing The MFP automatically redials if the first fax transmission fails • when the recipient MFP is busy or does not answer, or • when a communication error happens. Note When the transmission continues to fail after the set number of redial attempts, the document stored in memory is erased and an error message prints out.
  • Page 36: Transmission In Real Time

    Manual Redialing To redial manually, specify the desired destination from the transmission history. Note For details on the transmission history, see the Basic User’s Guide on the DVD supplied with your MFP. Transmission in Real Time By factory default, the scanned fax data is stored in memory before the MFP starts transmission.
  • Page 37: Manual Transmission

    Place the document face up on the ADF or face down on the document glass. Specify a destination. Press the <Mono Start> key. Manual Transmission You can transmit faxes manually when the recipient uses manual reception mode or when you want to send a fax after talking on the phone.
  • Page 38: Transmit To Multiple Destinations

    Place your document with text face up in the ADF or face down on the document glass. Configure the fax functions if necessary. When you hear a dial tone, press the <Mono Start> key to start the transmission. Put down the handset. When the transmission is complete, the MFP returns to the screen displayed before the manual transmission.
  • Page 39: Transmit At A Specified Time

    Using the Group List The group list is useful for broadcast transmission. Note For details on transmission using the group list, see the Basic User’s Guide on the DVD supplied with your MFP. Transmit at a Specified Time This function allows you to instruct the MFP to transmit faxes at a specified time.
  • Page 40: Fcode Transmission

    10 Specify a destination. 11 Press the <Mono Start> key. Note • When you want to change the specified time of a reservation, cancel the reservation and make another one. • You can make reservations for other fax jobs while the MFP is transmitting.
  • Page 41: Registering Fcode Boxes

    Registering Fcode Boxes To perform Fcode communication, register an Fcode box. Be sure to register a sub address and a PIN number for each Fcode box. Note • Maximum number of characters is as follows: - Box Name: A maximum of 16 characters. - Sub-Address: A maximum of 20 digits including # and *.
  • Page 42 12 Use the arrow keys to select [Enter], then press <OK>. 13 Press the down arrow key to select [Sub-Address], then press the right arrow key. 14 Enter a sub address. 15 Use the arrow keys to select [Enter], then press <OK>. 16 Press the down arrow key to select [PIN], then press the right arrow key.
  • Page 43 Press the down arrow key to select [Fax Functions], then press <OK>. Press the down arrow key to select [Fcode Box], then press <OK>. Press the down arrow key to select a box number, then press <OK>. Make sure that [Register] is selected, then press <OK>. To edit a registered Fcode Confidential Box, enter the PIN number and select [Edit].
  • Page 44: Fcode Transmission Using A Sub Address

    Press the down arrow key to select [Fcode Box], then press <OK>. Press the down arrow key to select the box number you want to delete, then press <OK>. Enter the PIN number if necessary, then press <OK>. Press the down arrow key to select [Delete], then press <OK>. 10 Use the left and right arrow keys to select [Yes], then press <OK>.
  • Page 45 10 Press the up arrow key to select [Add destination], then press <OK>. 11 Specify a destination. 12 Press the <Mono Start> key. Fcode Polling Using a Sub Address You can perform Fcode polling by entering the sub address of a sender MFP’s bulletin box.
  • Page 46 Storing Documents in a Bulletin Box You can store one document in a bulletin box set up on your MFP. Note You must register a bulletin box in advance. For details on how to register a bulletin box, refer to “Registering Fcode Boxes” on P.
  • Page 47 Note The data stored in an Fcode bulletin box is not deleted when the recipient gets it. Printing Documents Stored in a Box When a document is received at an Fcode box, an Fcode reception notice is printed. Check the Fcode box number and print the stored document.
  • Page 48: Security Functions

    Note • The data stored in an Fcode confidential box is automatically deleted when you remove the data. • The data stored in an Fcode bulletin box is not deleted when the recipient gets it. Press the <SETTING> key. Press the down arrow key to select [Store Document Settings], then press <OK>.
  • Page 49: Id Check Transmission

    ID Check Transmission This function checks and matches the last four digits of the destination numbers with those registered in the destination MFP. If this function is enabled, the MFP will transmit faxes only when they match. Note • If the destination MFP has no registered fax number, the MFP does not transmit the fax.
  • Page 50: Check Broadcast Destination

    Make sure that [Fax] is selected and press <OK> to open the fax standby screen. Make sure that [Add a Destination] is selected, then press <OK>. Specify a destination. Press the <Mono Start> key. Check Broadcast Destination When this function is enabled, a fax number confirmation screen is displayed before transmission starts.
  • Page 51: Press Dial Twice (Confirm Dial)

    Use the left arrow key to go back to the main screen. Using Broadcast Destination Place your document with text face up in the ADF or face down on the document glass. Press the <FAX> key. Make sure that [Fax] is selected and press <OK> to open the fax standby screen.
  • Page 52 Note • This function is unavailable when you specify the destination using speed dial. • If you use symbols in the destination number, you must re-enter the symbols as well. • This function is performed first when [Check broadcast dest.] is also enabled.
  • Page 53: Fax Reception Settings

    Use the arrow keys to select [Enter], then press <OK>. A screen that requires you to re-enter the destination number appears. Enter the destination number again using the numeric keypad. Use the arrow keys to select [Enter], then press <OK>. The fax standby screen appears.
  • Page 54: Specifying A Reduction Margin

    Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Fax Functions], then press <OK>. Press the down arrow key to select [Other Settings], then press <OK>. Press the down arrow key to select [Rx Reduc. Rate], then press <OK>.
  • Page 55: Changing The Buzzer Volume

    Note • When the excess part is larger than the specified reduction margin, the excess part is printed on the next page. • When the excess part is smaller than the specified reduction margin, the received image is reduced onto a single page. •...
  • Page 56: Automatically Forwarding Faxes

    Note The buzzer volume can only be set when [Fax Reception Mode] is set to [Phone / Fax Standby]. Automatically Forwarding Faxes You can set the MFP to automatically forward received faxes to a specified destination. To do this, set the fax [Forwarding Setting] to [ON.
  • Page 57: Setting The Wait Time For A Response

    10 Press the down arrow key to select [Forwarding Number], then press <OK>. 11 Enter a forwarding number. 12 Use the arrow keys to select [Enter], then press <OK>. 13 Use the left arrow key to go back to the main screen. Setting the Wait Time for a Response Use this to set how long the MFP waits to respond to an incoming call and start receiving the fax.
  • Page 58: Faxing From A Computer

    Faxing from a Computer________ The fax driver allows you to send faxes directly from your computer to a destination via the MFP without printing the document. This function is available only on the following Windows operating systems: • Windows 7 •...
  • Page 59: Adding A Fax Number To The Phone Book

    c) From the format list, select the desired format. - You can view an enlarged image of each format by clicking Zoom. - Selecting the “Print the recipient’s FAX number” check box prints the recipient fax number on the cover sheet. - Selecting the “Print the recipient comment”...
  • Page 60: Grouping Entries

    Right-click the OKI MC561 icon and select “Printing preferences” > “OKI MC561 (FAX)”. On the “Setup” tab, click “Phone book”. From the “FAX number” menu, select “New (FAX number)”. In the “New (FAX number)” dialog box, enter a destination name under “Name”.
  • Page 61: Sending A Fax To A Group

    a) Click New (FAX number). b) In the New (FAX number) dialog box, enter a destination name under Name. c) Enter a destination fax number under FAX number. d) Enter any comments you wish under Comment. e) Click OK. Click [OK] to save. On the left column of the Phone book] dialog box, a new group is added.
  • Page 62: Copying Phone Book Data From One Computer To Another

    Note Once the data is stored in the MFP, you cannot cancel the job from your computer. For details on how to cancel a fax job stored in the MFP memory, see the Basic User’s Guide on the DVD supplied with your MFP. Copying Phone Book Data from one Computer to Another The following procedure explains how to export the phone book data...
  • Page 63 Next, import the data onto the other computer Click Start > Devices and Printers. Right-click the OKI MC561 icon and select Printing preferences > OKI MC561 (FAX). On the Setup tab, click Phone book. From the Tools menu, select Import. On the Import Phone Book dialog box, specify the file you have copied.
  • Page 64 Note The operation can be continued if a definition file is not specified. If the definition file is not specified, select whether to save a new definition file in the dialog box displayed in step 9. Click [Next]. Associate the definition you are importing with that of the phone book, then click OK.
  • Page 65: Scanning

    Scanning Using the Control Panel Arrow Keys When using the arrow keys, press the key repetitively to go to the selection. Scan to E-mail _______________ Note The following procedures assume that [Continuous Scan] is disabled. For the basic procedures when [Continuous Scan] is enabled, refer to the Basic User’s Guide on the DVD supplied with your MFP.
  • Page 66: Creating Templates

    Note The default password is “aaaaaa”. Use the arrow keys to select [Enter], then press <OK>. Use the down arrow key to select [Scanner Setup], then press <OK>. Use the down arrow key to select [E-mail Setup], then press <OK>. Use the down arrow key to select [From/Reply to], then press <OK>.
  • Page 67: Using A Template

    Use the down arrow key to select [Scanner Setup], then press <OK>. Use the down arrow key to select [E-mail Setup], then press <OK>. Use the down arrow key to select [Template], then press <OK>. Make sure that [Edit Subject] is selected, then press <OK>. Use the down arrow key to select a number, then press <OK>.
  • Page 68: Scanning And Internet Faxing

    Press the down arrow key to select [Select Subject] or [Select Text], then press <OK>. Press the down arrow key to select a subject or text, then press <OK>. Press up arrow key to select [Add destination], then press <OK>. 10 Press the down arrow key to select an entry method, then press <OK>.
  • Page 69: Changing The Scan Size

    Enter a file name containing up to 64 characters. Use the arrow keys to select [Enter], then press <OK>. Note If you do not specify the file name, the name specified by the factory default settings is used. Changing the Scan Size To specify the appropriate scan size for your document: On the [Scan Menu] screen (press the <Scan>...
  • Page 70: Adjusting The Density

    Note Scanning takes longer in [Photo] mode. Adjusting the Density On the [Scan Menu] screen (press the <Scan> key), select the scan mode you want, then press <OK>. If you select [USBmemory], skip step 2. Press the down arrow key to select [Scan setting], then press <OK>.
  • Page 71: Encrypting Pdfs: For Scanning Only

    Note This function is only for routine scanning. Internet faxing cannot be used. On the [Scan Menu] screen (press the <Scan> key), select the scan mode you want, then press <OK>. If you select [USB memory], skip step 2. Press the down arrow key to select [Scan setting], then press <OK>.
  • Page 72 The two passwords (opening and authentication) must be different. Each can have up to 32 characters. You can set up two default passwords, plus an additional set of custom passwords. Note • This function is only for scanning. You cannot use this function for internet faxing.
  • Page 73 12 Enter the authentication password (containing up to 32 characters), that you wish to use as the default. 13 Use the arrow keys to select [Enter] and then press <OK>. 14 Use the left arrow key to go back to the main screen. Setting Custom Encryption Passwords On the [Scan Menu] screen, select the scan mode you want, then press <OK>.
  • Page 74 12 Select the permission to print the document. The selections depend on the encryption level set in step 5. a) For Low, select - [Disable] - [High Resolution] b) For Middle or High, select - [Disable] - [low resolution (150dpi)] - [High Resolution] 13 Press <OK>.
  • Page 75: Setting The Compression Level

    Note The settings you selected in steps 12 through 15 appear on the display only when [Enable] is set for the authentication password or if [Use the default password] is selected. Setting the Compression Level On the [Scan Menu] screen (press the <Scan> key), select the scan mode you want, then press <OK>.
  • Page 76 Note This function is only for scanning. Internet faxing cannot be used. On the [Scan Menu] screen (press the <Scan> key), select the scan mode you want, then press <OK>. If you select [USBmemory], skip step 2. Press the down arrow key to select [Scan setting], then press <OK>.
  • Page 77: Drivers And Software

    Drivers and Software __________ You can use scanner drivers and software when scanning documents. They allow you to scan documents and change settings easily from your computer. Using the TWAIN Driver: Windows The explanations in this section use the MC561 and PaperPort as an example.
  • Page 78: Changing Settings

    Click “Scan”. Click the desired button. The scan job starts. Click [Quit]. Note The following buttons are registered as default settings. • Scan Photograph • Scan Magazine • Scan for OCR • Scan for Internet • Customize Changing Settings You can adjust how the document is scanned by changing the driver setting.
  • Page 79 The following explains the setting items. Simple Mode You can change the settings of the five registered buttons. Place your document with text face up in the ADF or face down on the document glass. Press the <Scan> key. Press the down arrow key to select [Remote PC], then press <OK>.
  • Page 80: Using The Twain Driver: Macintosh Os X

    10 If you start a scan job, click the scan button you want. If you want to finish the setting, click “Quit”. Advanced Mode You can adjust in detail how a document is scanned. Place your document with text face up in the ADF or face down on the document glass.
  • Page 81 Start Adobe Photoshop CS3 on your Mac. Select “Import” under “File” and then select “OKI MC361_561 Twain” or “OKI MC361_561 Twain Network”. - If you select “OKI MC361_561 Twain” skip to step 9. - The first time you select “OKI MC361_561 Twain Network”, perform steps 6 through 8.
  • Page 82: Using Wia Driver: Windows Only

    Advanced Mode You can adjust in detail how a document is scanned. Follow the procedure for "Starting a Scan Job (for Mac OS X)" on page 43 through step 8. Select “Advanced” under “Mode”. Change the settings if necessary. Click “Scan” to start scanning. If you want to finish the setting, click “Quit”.
  • Page 83 Press the down arrow key to select [Remote PC], then press <OK>. Start PaperPort on your computer. Click “Select” and then click “WIA:MC361/561”. Click “Scan”. Select a paper feeding method. Select a document type. Specify the area to be scanned. 10 Click “Scan”.
  • Page 84: Actkey Software: Windows Only

    Make additional settings if necessary. Click “Scan”. Exit “Windows FAX and Scan”. ActKey Software: Windows Only Using the ActKey utility, you can start a scan job in specified settings with a click. When ActKey is installed, Network Configuration is also installed simultaneously.
  • Page 85: Starting The Software

    Select your language and Model, and accept the license agreement. Under “MFP software”, select “ActKey”. Follow the on-screen instructions. Click “Finish”. Starting the Software Click “Start” > “All Programs” > “Okidata” > “ActKey” > “ActKey”. Starting ActKey when Scanning to a Local PC You can set ActKey to start when you select [Local PC] on the MFP.
  • Page 86: Using Network Configuration

    Note For PC-FAX function, the resolution is fixed to 200 dpi and the color mode is fixed to black and white. Start ActKey on your computer. Press the <SCAN> key on the control panel of the MFP. Press the down arrow key to select [Remote PC], then press <OIK>.
  • Page 87 When starting Network Configuration, the scanner driver installed in the computer is displayed. Changing a Scanner Driver Name When a scanner driver name has been changed, select [Edit Driver Name] from the [Scanner] menu and then change the scanner driver name.
  • Page 88 The setting value set in the current computer is displayed, and then change the IP address and port number of the MFP. Setting Scan to Local PC To execute Scan To Local PC, you need to register the computer name, IP address and port number in the MFP. After installing the scanner driver, start Network Configuration and select the driver to be used.
  • Page 89 port number is changed, you need to register again with the above procedure. – Scanning: Drivers and Software MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 90: Internet Fax & Scan To E-Mail

    Internet FAX & Scan To E-mail___ Note To enter [Admin Setup] menu, a password is necessary. The default password is “aaaaaa”. MDN is a message to notify the sender if the recipient has received the document or not. Enabling MDN and DSN Requests To request MDN and DSN when you transmit internet faxes and e-mails: Press the <SETTING>...
  • Page 91: Scan To Local & Remote Pcs

    Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Scanner Functions], then press <OK>. Press the down arrow key to select [E-mail Setup], then press <OK>. Press the down arrow key to select [Transmit or Not Transmit MDN Response] and then press <OK>.
  • Page 92: Enable The Network Twain Settings

    Press the down arrow key to select [TWAIN Setup], then press <OK>. Press the down arrow key to select [PC Scan Mode], then press <OK>. Press the down arrow key to select a mode, then press <OK>. Press the left arrow to go back to the main scree Enable the Network TWAIN Settings Perform the following procedure to use the scan to local PC and scan to remote PC functions through to the network.
  • Page 93: Printing

    Printing Important! • The display and procedure may differ according to the operating system, the applications, and the version of the printer driver you are using. This section uses Windows 7 and Mac OS X 10.6, and Wordpad and TextEdit as examples.
  • Page 94: Mac Os X Printer Driver

    Click “Preferences” (or “Properties”, depending on the version of Windows you are using). On the “Setup” tab, select “Multi Purpose Tray” from “Source”. Click “Paper Feed Option”. Select the MPT is Manual feed check box, then click “OK”. Configure other settings if necessary and then start printing. If a request message appears on the display for loading paper on the MP tray, use the arrow keys to select [Restart], then press <OK>.
  • Page 95: Envelopes

    Select "Paper Feed" from the panel menu. Select “All”, then select "Multi-Purpose Tray". Select "Printer Features" from the panel menu. Select "Paper Feeding Option" from "Feature Sets". Select "Multipurpose tray is treated as manual feed" check box. Configure other settings if necessary and then start printing. 10 If a request message appears on the control panel for loading paper on the MP tray, use the arrow keys to select [Restart], then press <OK>.
  • Page 96 For all Printer Drivers Load envelopes on the MP tray, then press the set button inwards. Open the Rear exit tray of the MFP. Press the <SETTING> key on the control panel. Press the down arrow key to select [Paper Setup], then press <OK>.
  • Page 97: Labels

    Click "Preferences" (or “Properties”, depending on the version of Windows you are using). On the "Layout" tab, select orientation from "Orientation". Select the "Paper/Quality" tab. Select "Multi-Purpose Tray" from "Paper Source". Click "Advanced". Click "Paper Size" and select a type of envelope from the drop- down list.
  • Page 98 Set the paper size and type for the MFP tray using the MFP control panel. Then, make print settings including paper size and paper tray using the printer driver. Important! You cannot use duplex printing on labels. For all Printer Drivers Load the labels on the MP tray, then press the set button inwards.
  • Page 99 On the "Setup" tab, select “A4” or “Letter” under “Size”. Select "Multi Purpose Tray" from "Source". Configure other settings if necessary and then start printing. Windows PS Printer Driver Follow the steps under ‘For all Printer Drivers” above. From the "File" menu, select "Print". Click "Preferences"...
  • Page 100: Custom Size Paper

    Note If the print dialog contains only two menus and does not contain the options you expect to see for the Mac OS X 10.5 or later, click the disclosure triangle beside the "Printer" menu. Custom Size Paper ____________ You can register a custom paper size in the printer driver so you can print on nonstandard paper such as banners.
  • Page 101: Windows Pcl Printer Driver

    Note • Custom sizes may not be available in some applications. • Media narrower than 3.9 inches (100 mm) can cause paper jams. • For banner media over 14 inches (356mm) long, use the rear exit tray. • If banner media runs over the supports on the MP Tray, hold the excess by hand.
  • Page 102 - Enter a name for the new size in the "Name" box. - Enter its dimensions in the "Width" and "Length" boxes. Click "Add" to save the custom paper size to the list and then click "OK". You can save up to 32 custom sizes. Open the file you want to print.
  • Page 103: Multiple Pages On One Sheet

    Open the file you wish to print. Select the form you created and start printing. Mac OS X PS Printer Driver Load the media in the MFP. Open the file you want to print. From the "File" menu, select "Page Setup". Select "Manage Custom Sizes"...
  • Page 104 Note • This function scales down the page size of your document for printing. The center of the printed image may not be in the center of the paper. • This function may not be available in some applications. Windows PCL/PCL XPS Printer Driver Open the file you want to print.
  • Page 105: Duplex Printing

    Note "Draw Borders" and "Page per Sheet Layout" are not available with Windows Server 2003, Windows XP, and Windows 2000. Configure other settings if necessary and then start printing. Mac OS X Printer Driver Open the file you want to print. From the "File"...
  • Page 106 Note This function may not be available in some applications. For details on the paper sizes and paper weight that can be used for duplex printing, see the Basic User’s Guide on the DVD supplied with your MFP. Windows PCL/PCL XPS Printer Driver Make sure the rear exit tray on the MFP is closed.
  • Page 107: Reducing/Enlarging Pages

    From the "File" menu, select "Print". Select "Layout" from the panel menu. Select "Long-Edge binding" or "Short-Edge binding" from "Two- Sided" on the "Layout" panel. Configure other settings if necessary and then start printing. Note If the print dialog contains only two menus and does not contain the options you expect to see on the Mac OS X 10.5 or later, click the disclosure triangle beside the "Printer"...
  • Page 108: Collating Pages

    Select the scaling factor you need from the "Conversion" drop- down list and click "OK". Configure other settings if necessary and then start printing. Mac OS X Printer Driver Open the file you want to print. From the "File" menu, select "Print". Select "Paper Handling"...
  • Page 109: Setting The Page Order

    Windows Printer Driver Open the file you want to print. From the "File" menu, select "Print". Click “Preferences” (or “Properties”, depending on the version of Windows you are using). Select the "Job Options" tab. Select a number of copies to print from the "Copies" scrolling list and select the "Collate"...
  • Page 110 If you want pages to be stacked in numeric order, forward order is usually appropriate with the face down stacker, and reverse order with the face up stacker. If you are using the rear exit tray, set the print job to print in the reverse order to stack the paper in the order of the pages.
  • Page 111: Booklet Printing

    properties" > "OKI MC561(PS)" > "Advanced" > "Enable advanced printing features". Mac OS X Printer Driver Open the file you want to print. From the "File" menu, select "Print". Select "Paper Handling" from the panel menu. Select "Normal" or "Reverse" from "Page Order" on the "Paper Handling"...
  • Page 112 Note • This function may not be available in some applications. • If you want to make an A5 booklet using A4 sheets, select "A4" for the paper size. The procedures below use the MC561 as an example. Windows PCL/PCL XPS Printer Driver Open the file you want to print.
  • Page 113: Cover Printing

    From the "File" menu, select "Print". Click “Preferences” (or “Properties”, depending on the version of Windows you are using). On the "Layout" tab, select "Booklet" at "Page Format". Configure other settings if necessary and then start printing. Note If you cannot use this function, click "Start" > "Devices and Printers"...
  • Page 114: Poster Printing

    Select a source tray from "Source" and click "OK". If necessary, select a paper weight from the "Weight" drop-down list. Configure other settings if necessary and then start printing. Mac OS X Printer Driver Load the cover media and interior pages media in the appropriate trays.
  • Page 115 Important! You cannot use poster printing: • with the Windows PS printer driver or the Mac OS X printer driver. • when you use a NetBEUI or IPP network. • when you use the encrypted secure printing mode from a client computer sharing the MFP with a print server.
  • Page 116: Changing Print Quality

    Changing Print Quality _________ You can change the print quality to suit your needs. Note "Normal (600X600)" may produce better results for printing on a larger size of paper with the PS printer driver. Windows Printer Drivers Open the file you want to print. From the "File"...
  • Page 117: Enhancing Photos

    Note If the print dialog contains only two menus and does not contain the options you expect to see for the Mac OS X 10.5 or later, click the disclosure triangle beside the "Printer" menu. Enhancing Photos_____________ Important! • This function is not available with the Windows PS printer driver and the Mac OS X printer driver.
  • Page 118: Emphasizing Fine Lines

    Emphasizing Fine Lines ________ Important! • This function is turned on by default. • With some applications, if this function is turned on, the spaces in bar codes may become too narrow. If this happens, turn off this function. Windows Printer Drivers Open the file you want to print.
  • Page 119: Auto Tray Selection

    Note If the print dialog contains only two menus and does not contain the options you expect to see for the Mac OS X 10.5 or later, click the disclosure triangle beside the "Printer" menu. Auto Tray Selection ___________ You can switch paper feed trays with the same size of paper configured on the printer driver automatically.
  • Page 120: For Windows Ps Printer Driver

    Make sure that [Print menu] is selected, then press <OK>. Make sure that [Tray Configuration] is selected, then press <OK>. Press the down arrow key to select [MP Tray Usage], then press <OK>. Press the down arrow key to select [When Mismatching], then press <OK>.
  • Page 121: Auto Tray Switching

    Select “Paper Feed” from the panel menu. Select “All pages” and select “Auto Select”. Configure other settings if necessary and then start printing. Note If the print dialog contains only two menus and does not contain the options you expect to see for the Mac OS X 10.5 or 10.6, click the disclosure triangle beside the [Printer] menu.
  • Page 122 Press the <SETTING> key. Press the down arrow key to select [Admin Setup], then press <OK>. Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down allow key to select [Print Setup], then press <OK>.
  • Page 123: Saving Toner

    On the “Layout” tab, click “Advanced”. Click “Auto Tray Switch” under “Auto Tray Switch” and select “Auto Tray Switch” from the drop-down list. Click “OK”. Configure other settings if necessary and then start printing. Mac OS X Printer Driver Mac OS X 10.5 to 10.6 Open the file you want to print.
  • Page 124 Important! • This function is invalid for 100% black. • This function is disabled when you use the grayscale mode. • This function is invalid in the following cases: - configuring the CMYK colors in the PostScript application. - setting the grayscale mode in the PostScript application.
  • Page 125 Click “Preferences” (or “Properties”, depending on the version of Windows you are using). Select the "Job Options" tab. Select the "Toner Save" check box. Configure other settings if necessary and then start printing. Note In the Windows PCL and PCL XPS printer drivers, you can also select ‘Office Document”...
  • Page 126: Secure Print

    Note If the print dialog contains only two menus and does not contain the options you expect to see for the Mac OS X 10.5 or later, click the disclosure triangle beside the "Printer" menu. Secure Print _________________ for MC561 and CX2731 MFP only Note The MFP must be equipped with an SD memory card to use this function.
  • Page 127 Select the "Job Options" tab. Select "Secure Print" under "Job Type". Enter a job name in the "Job Name" box and a password in the "Job Password" box. - If you select the "Request Job Name for each print job" check box, a prompt for the job name appears when you send the print job to the MFP.
  • Page 128: Encrypted Secure Print

    Encrypted Secure Print ________ for MC561 and CX2731 MFP only Note The MFP must be equipped with an SD memory card to use this function. You can encrypt your documents before sending them from a computer to the MFP, preventing unauthorized access to confidential information.
  • Page 129 Important! • If there is not enough space on the SD memory card for the spooled data, a message indicating the file system is full appears and the print job does not start. • This function is not available with printer drivers for the 64-bit editions of Windows 7, Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP.
  • Page 130: Watermark Printing

    11 Press the down arrow key to select [Encrypted Job], then press <OK>. 12 Enter the password you set above in the [Password] box, then press <OK>. Press the <CLEAR> key if you enter a wrong number. Press the <STOP> key if you want to stop the job search. 13 Make sure [Print] is selected, then press <OK>.
  • Page 131: Overlays

    Note • Watermarks are printed over the text or images of documents in the default settings with the Windows PS printer driver. To print in the background of documents, check the "In Background" box in the "Watermark" window. • Some applications will not print watermarks when “Background” is checked in the “Watermark”...
  • Page 132 Windows PCL Printer Driver Note An overlay is a group of up to three forms. When multiple forms are saved as an overlay, the last saved one is printed at the top. Open the file you want to print. From the "File" menu, select "Print". Click “Preferences”...
  • Page 133 Windows PS Printer Driver Note An overlay is a group of up to three forms. When multiple forms are saved as an overlay, the last saved one is printed at the top. Click "Start" and select "Devices and Printers". Right-click the OKI MC561 icon and select "Printing preferences" >...
  • Page 134: Store Print Data

    Store Print Data ______________ For MC561 and CX2731 MFP only Note The MFP must be equipped with an SD memory card to use this function. You can store print data on the SD memory card installed on the MFP and print it as needed from the MFP control panel by entering the assigned password.
  • Page 135: Change Default Settings

    Enter a job name in the "Job Name" box and a password in the "Job Password" box. If you check the "Request Job Name for each print job" box, a prompt for the job name appears when you send the job to the MFP.
  • Page 136: Using Printer Fonts

    Notethe The procedures below use MC561 as an example. Windows Printer Drivers Click "Start" and select "Devices and Printers". Right-click the OKI MC561 icon, then select "Printing preferences" > "OKI MC561(PCL)” or “OKI MC561(PS)". Configure the print settings to be used as the default. Click "OK".
  • Page 137 Important! • The printer fonts do not exactly duplicate the appearance of the TrueType fonts seen on screen. • This function is not available with the Windows PCL XPS or Mac OS X printer driver. • To use this function with the Windows PS printer driver you must be logged on your computer as an administrator.
  • Page 138: Using Computer Fonts

    Right-click the OKI MC561 icon and then select "Printer properties" > "OKI MC561(PS)". Select the "Device Settings" tab. Substitute a printer font for each TrueType font in the "Font Substitution Table". - To specify the font substitution, click each TrueType font and select a printer font to substitute from the pull-down menu.
  • Page 139: Using A Print Buffer

    Click "Font". Clear the "Font Substitution" check box and then click "OK". Select “Download as Outline Font” (font images are created by the printer) or “Download as Bitmap Font” (font images are created by the printer driver). Configure other settings if necessary and then start printing. Windows PS Printer Driver Open the file you want to print.
  • Page 140: Change Mono Print Speed

    Important! • If there is not enough space on the SD memory card for the spooled data, a message indicating the file system is full appears and the print job does not start. • This function is not available with the Windows PCL XPS or Mac OS X printer driver.
  • Page 141: Printing To File

    Press the down arrow key to select [Print Setup], then press <OK>. Press the down arrow key to select [Print menu], then press <OK>. Press the down arrow key to select [Print Setup], then press <OK>. Press the down arrow key to select [Mono-Print Speed], then press <OK>.
  • Page 142: Downloading Ps Files

    Start printing on the print dialog. Enter the name for a file and then click "OK". Mac OS X Printer Driver Open the file you want to print. From the "File" menu, select "Print". Click "PDF" on the print dialog and select a file format. Enter the name for a file and select where to save it.
  • Page 143: Changing Emulation Mode

    Windows PS Printer Driver Open the file you want to print. From the "File" menu, select "Print". Click “Preferences” (or “Properties”, depending on the version of Windows you are using). On the "Layout" tab, click "Advanced". Click "Send PostScript Error Handler" under "PostScript Options" and select "Yes"...
  • Page 144 Press the down arrow key to select [Admin Setup], then press <OK>. Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Print Setup], then press <OK>. Press the down arrow key to select [System Configuration Menu], then press <OK>.
  • Page 145: Job Macros (Mc561 And Cx2731 Mfp Only)

    Job Macros (MC561 and CX2731 MFP Only) This chapter explains how to make macros for jobs that you do frequently. You can register up to 10 macros for frequently used function settings for copying, scanning, faxing, internet faxing, and printing in the MFP and create shortcuts. This shortcut function, called “Job Macro”, allows you to perform operations more simply and quickly.
  • Page 146: The Key

    The <JOB MACRO> Key ________ To create a macro, press the <JOB MACRO> key (1) on the control panel to open the job macro menu. Important! If the user authentication is enabled, log into the MFP before following the procedures below. Creating a Macro _____________ Specify the settings you want to register at the control panel.
  • Page 147: Editing A Macro Title

    Press the down arrow key to scroll down to the macro you want to use, then press <OK>. Make sure [Restore] is selected, then press <OK>. Check the settings, then press <OK>. Note Press the down arrow key to scroll the setting list on the screen. Press the left or right arrow key to select [Yes] on the confirmation message.
  • Page 148: Deleting A Macro

    Deleting a Macro _____________ Press the <JOB MACRO> key to open the job macro menu. Use the down arrow key to select the macro you want to delete, then press <OK>. Use the arrow keys to select [Delete], then press <OK>. Press the left or right arrow key to select [Yes] on the confirmation screen.
  • Page 149: Mfp Menu

    MFP Menu Using the Control Panel Arrow Keyss When using the arrow keys, press the key repetitively to go to the selection. – MFP Menu: MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 150: Change Menu Settings

    Change Menu Settings _________ To change menu settings, an administrator password is necessary. The default password is “aaaaaa”. Admin Setup For on-going changes to the MFP settings. Press the <SETTING> key. Press the down arrow key to select [Admin Setup], then press <OK>.
  • Page 151: Print Current Settings

    Print Current Settings _________ You can print and check the configuration or the job logs of the MFP. Press the <SETTING> key. Press the down arrow key to select [Reports], then press <OK>. Make sure [Configuration] is selected, then press <OK>. Use the arrow keys to select [Yes] on the confirmation message display, then press <OK>.
  • Page 152: Basic Menu

    Basic Menu __________________ Menu Description Reports (see below) Print reports. Paper Setup (see page 155) Accesses the paper settings. Address Book (see page 157) Create or edit the address book. Phone Book (see page 158) Create or edit the phone book. Profile (see page 159) Create or edit a profile.
  • Page 153: Reports

    Reports ____________________ — Configuration: see below — System: see page 153 — FAX (MC561 and CX2731 MFP only): see page 153 — E-mail/Internet Fax: see page 154 — Printer: see page 154 Reports: Configuration Prints a list of the current Configuration settings for the MFP. Reports: System Item Description...
  • Page 154 Item Description Fax Tx/Rx Log Prints the list of the communication results of the latest 50 fax jobs received or sent. Fcode Box List Prints the list of Fcode boxes. Reports: E-mail/Internet Fax Item Description Journal Report Prints the results of the latest 50 Internet Fax jobs. Address Book Prints the registered address list.
  • Page 155: Paper Setup

    Paper Setup _________________ — Tray 1: see below — Tray 2 (Optional): see page 155 — MP Tray: see page 155 — Select Tray: see page 156 Paper Setup: Tray 1 Item Default Description Paper Size Letter Selects paper size. Custom Width 8.5"...
  • Page 156 Item Default Description Custom Width 8.5" (216 mm) Selectable range: 2.5 to 8.5 inches (64 to 216 mm) Length 11" (279 mm) Selectable range: 5.0 to 52.0 inches (127 to 1321 mm) Media Type Plain Selects paper type. Media Weight Medium Selects paper weight.
  • Page 157: Address Book

    Address Book ________________ — E-mail Address — E-mail Group Address Book: E-mail Address Item Description Edit/Register Name Sets destination name. Maximum 16 characters. E-mail Address Sets an e-mail address. Maximum 80 characters. Group No Selects a group. Delete Deletes the registered address. Address Book: E-mail Group Item Description...
  • Page 158: Phone Book

    Phone Book _________________ (MC561 and CX2731 MFP only) — Speed Dial — Group No Phone Book: Speed Dial Item Description Edit Name Sets destination name. Maximum 24 characters. Phone Number Sets a fax number. Maximum 40 digits. Group No Selects a group. Delete Deletes the registered speed dial.
  • Page 159: Profile

    Profile _____________________ — Register/Edit: see below — Delete: see page 162 Profile: Register/Edit Item Default Description Profile Name (NULL) Sets profile name. Maximum 16 characters. Protocol CIFS Selects protocol to use for stor- ing files. Target URL (NULL) Sets server address and direc- tory to store the scanned data.
  • Page 160 Item Default Description Image Density Sets the density of images. Settings Document Type Text/Photo Sets the document image qual- ity. Background Sets the default setup of the Removal document background removal. Resolution 200 dpi Selects a resolution for scan- ning. Contrast Sets the document contrast.
  • Page 161 Item Default Description Encrypted Encryption level Medium Sets the encryption level. (cont.) Document open Disable Sets a password to open an password encrypted PDF. Maximum 32 characters. A document open password cannot be the same as the authority password. Authority password Disable Sets a password to control printing or editing an encrypted...
  • Page 162 Item Default Description Width 0.2-inch Sets an erasing width. (5 mm) Range: 0.2 to 2.0 inches (5 to 50 mm). Profile: Delete / Sort Item Description Delete Deletes profiles Sort By Name Sorts profiles by name. Sort By Number Sorts profiles by their registered numerical order. –...
  • Page 163: Network Scan Destination

    Network Scan Destination ______ Item Default Description Edit Destination (NULL) Sets a destination name. Maxi- mum 16 characters. Destinatin (NULL) Sets a destination address. Maxi- Address mum 64 characters. Port No. 9968 Sets a port number. Available range: 1 to 65535. Delete Deletes a destination.
  • Page 164: Store Document Settings

    Store Document Settings Item Description Store Fcode Bulletin Stores documents in a bulletin board box. Over Write Delete Fcode Bulletin Deletes accumulated docu- board ments. Received Docu- ments Print Fcode Box Prints accumulated documents. – MFP Menu: Store Document Settings MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 165: View Information

    View Information _____________ — System Information — Network View Information: System Information Item Description Serial No. Indicates the serial number of the MFP. Control No. Indicates the asset number of the MFP. Lot No. Indicates the production lot number of the MFP. CU Version Indicates the version number of the control unit.
  • Page 166 Item Description IPv6 Address Indicates the IPv6 address of the MFP. (Local) IP Version is set to IPv6. IPv6 Address Indicates the MFP’s IPv6 address. (Global) IP Version must be set to IPv6. – MFP Menu: View Information MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 167: Shutdown

    Shutdown __________________ Item Description Shutdown Initiates a controlled shutdown of the MFP. – MFP Menu: Shutdown MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 168: Easy Setup

    Easy Setup __________________ — Date/Time Setting: see below — FAX Setting (MC561 and CX2731 MFP only): see below — Network Setting: see page 169 — Email Setting: see page 170 Note To enter the [Easy Setup] menu, an administrator password is necessary.
  • Page 169 Easy Setup: Fax (MC561 and CX2731 MFP only) Item Description FAX Number Sets the fax number for the MFP. Maximum 20 characters. Sender ID Sets a sender ID. Maximum 22 characters. Easy Setup: Network Item Default Description Manual IP address (NULL) Sets the IP address: Setting...
  • Page 170 Easy Setup: E-mail Item Default Description Mail Server Address (NULL) Sets the IP address or host name for the STMP server. Maximum 64 characters. Set Sender's Address (from) (NULL) Sets an e-mail address for the MFP. Authentication method SMTP User Name (NULL) Sets the user ID for the SMTP Auth...
  • Page 171: Admin Setup

    Admin Setup_________________ — Copy Setup: see below — Fax Setup: see page 173 — Internet Fax Setup: see page 176 — Scanner Setup: see page 177 — Print from USB Memory: see page 181 — Print Setup: see page 181 —...
  • Page 172 Item Default Description Image Resolution (Color) Normal Sets the default resolution. Settings Background Sets the default background Removal removal. Contrast Sets the default contrast. Sets the default red-green color balance. Saturation Sets the default saturation set- ting. RGB adjustment R:0, G:0, Sets the default RGB contrast.
  • Page 173: Fax Setup

    Admin Setup: Fax Setup Item Default Description Default Resolution Normal Sets the default image Settings quality setting. Density Sets the default image density. Scan Size Letter Sets the default scan size. Continue Scan Sets whether or not to use the continue scan mode.
  • Page 174 Item Default Description Fcode Bulle- (NULL) Sets a bulletin box tin Box Name name. Maximum 16 characters. Sub- (NULL) Sets a sub-address for Addres your bulletin box. Maximum 20 characters. Delete Deletes an Fcode box. Secu- ID Check Tx Sets whether or not to rity use the ID check trans- Func-...
  • Page 175 Item Default Description Other ECM Mode Sets whether or not to Settings use the error correction mode. PreFix (NULL) Sets the dialing prefix. Maximum 40 digits. Received Time Stamp Sets whether the time stamp is printed on incoming faxes. Print Check Message Sets whether the error content is reported when a transmission error...
  • Page 176: Internet Fax Setup

    Admin Setup: Internet Fax Setup > Default Settings (MC561 and CX2731 MFP only) Item Default Description Scan Size Letter Sets the default scan size. Density Sets the default density of images. Resolution Normal Sets the default setting of resolution. Background Removal Sets the default setup of the background removal.
  • Page 177: Scanner Setup

    Admin Setup: Scanner Setup Default Item Description Value Default Scan size Letter Sets the default scan size. Settings Image Density Sets the default image Settings density. Document Type Text & Sets the document image Photo quality. Background Sets the default setup of Removal the background removal.
  • Page 178 Default Item Description Value Default Document open (NULL) Sets the default password Settins crypted password to open an encrypted PDF. PDF Set- Maximum 32 characters. ting Permissions (NULL) Sets a default password to password control printing or editing on an encrypted PDF. Maximum 32 characters.
  • Page 179 Default Item Description Value Email File Name (NULL) Sets a file name of scanned Setup images. Maximum 64 char- acters. The following options can be set as the default file name: #n: adding a serial number from 00000 to 99999 #d: adding the date of a file creation (yymmddh- hmmss)
  • Page 180 Default Item Description Value Email MCF Report Sets whether or not to Setup print a fax confirmation after transmission. Timeout of MCF Report Sets the timeout for print- minutes ing a fax confirmation after transmission. If the set period of time is exceeded, the report is automatically printed without the MDN response.
  • Page 181: Print From Usb Memory

    Admin Setup: Print From USB Memory Setup > Default Settings Item Default Description Paper Feed Tray 1 Sets the default feed tray. (Letter) Copies Sets the number of copies. Duplex Sets whether to use the duplex function by default. Binding Long Sets the default binding position for duplex print- edge...
  • Page 182 Item Default Description Print Tray Con- Media Check Enable Enables/disables check- menu figuration ing the paper size versus the document page size. Print Setup Copies Sets the number of cop- ies to be printed. For local printing, this set- ting is invalid except for demo data.
  • Page 183 Item Default Description Print Print Setup Width 8.5 inch Sets the default width of menu (216 the custom size paper. Range: 64 to 216 mm (2.5 to 8.5 inches). Length 11 inch Selects the default (279 length of the custom size paper.
  • Page 184 Item Default Description Print Printer Paper Color Set- Sets values to make a menu Adjust ting fine adjustment to very visible faded print results or light specks (or streaks) results in plain paper color mode. SMR Setting Change the setting if the print quality is uneven.
  • Page 185 Item Default Description Print Drum Cleaning Sets whether to do a menu drum cleaning before printing in order to reduce horizontal white lines. Hex Dump Prints out the data received from the host computer in hexidecimal code. Color Density Control Auto Selects whether image Menu...
  • Page 186 Item Default Description Color Cyan Darkness Adjusts the darkness of Menu each color (cyan, magenta, yellow and Magenta Darkness black). Yellow Darkness Black Darkness Adjust Execute Does an automatic color Registration registration adjustment. CYAN Reg Fine Adj Does a fine adjustment to the image position MAGENTA Reg Fine Adj error of each color.
  • Page 187 Item Default Description Sys- Personality Auto Selects the emulation Emula- mode. When set to auto, Con- tion the correct emulation is figura- automatically selected tion each time a print job is Menu received. Alarm release Manual [Manual]: non-critical warnings, such as requests for a different paper size, can be cleared by pressing the...
  • Page 188 Item Default Description A4 Print Width 78 Col- Sets a number of digits Setup for automatic line feed on A4 paper. White Page Skip Selects whether to print blank pages. CR Function Sets the MFP operation when receiving CR code. LF Function Sets the MFP operation when receiving LF code.
  • Page 189 Item Default Description SIDM SIDM Manual ID# Sets a number to SIDM Setup Manual, MP and Tray ID. SIDM Manual2 ID# SIDM MP Tray ID# SIDM Tray1 ID# SIDM Tray2 ID# Character Pitch 10 CPI Sets character pitch in IBM PPR emulation. Setup Font Condense 12 CPI to...
  • Page 190 Item Default Description Fit to Letter Disable Sets the printing mode that can fit print data, Setup equivalent to 11 inches (66 lines), in the letter- size printable area. Text Height Same Sets the height of char- acters. [Same]: Regardless of CPI, character heights do not vary.
  • Page 191 Item Default Description EPSO Fit to Letter Disable Sets the printing mode N FX that can fit print data, Setup equivalent to 11 inches (66 lines), in the letter- size printable area. Text Height Same Sets the height of char- acters.
  • Page 192 Item Default Description Network IP Address Set Auto Sets the method of Setup setting up IP address. TCP/IP protocol must be enabled and the IP version set to IPv4. IPv4 address xxx.xxx.xxx. Sets an IP address. TCP/IP protocol must be enabled and the IP version set to IPv4.
  • Page 193 Item Default Description Network WIN Server (Primary) xxx.xxx.xxx. Sets a name or an Setup IP address for the WINS server. TCP/IP protocol must be enabled and the IP version set to IPv4. WIN Server (Secondary) xxx.xxx.xxx. Sets a name or an IP address for the WINS server.
  • Page 194 Item Default Description Network Network Scale Normal [Normal]: the MFP Setup works effectively even when con- nected to a HUB that has a spanning tree feature. How- ever, printer start up time gets longer when computers are connected to two or three small LANs.
  • Page 195 Item Default Description Mail POP3 Server (NULL) Sets the IP address Server or host name for Setup the POP3 server. POP3 Port Sets the POP3 port number. Range: 1 to 65535. POP Encryption None Selects an encryp- tion method. or e- mail transmission.
  • Page 196 Item Default Description LDAP LDAP Timeout 30 seconds Sets the timeout Server Server value for the Setting Setting search response from the LDAP server. Range 10 to 120 seconds. Max. Entries Sets the maximum number of search results from the LDAP server.
  • Page 197 Item Default Description LDAP Authen- Password (NULL) Sets a certification Server tication password for the Setting LDAP server. Maximum 32 char- acters. The authentication method for LDAP cannot be set to [Anonymous]. Encryption None Sets the encryp- tion of communica- tion with the LDAP server.
  • Page 198 Admin Setup: Management Item Default Description Default Mode Copy Sets the default mode of the MFP. Opera- Operation Timeout 3 minutes Sets time of auto- tion matic reset. Clear Range: 1 to 10 minutes. Clear After Job Sets whether or not to reset after any job is com- pleted.
  • Page 199 Item Default Description LDAP User Authentification Method Local [Access Control] Server must be set to Setting [User] or [Pass- word]. Unit of Measure inch Selects a display unit of measure. Date Format mm/dd/yyyy Selects a date for- mat. Allow all reports to print Disable Sets whether or not to allow print-...
  • Page 200 Item Default Description LDAP Panel contrast Sets the LCD Server panel contrast. ± Setting Range: (increments of 1). Power Power Save Time 30 minutes Sets a time inter- Save val before the MFP enters the power save mode. Sleep Time 10 minutes Sets a time inter- val before the MFP...
  • Page 201 Item Default Description Flash Initialize Execute Initializes flash Memory memory. Setup SD Card Initialize Execute Initializes the (optional) SD Setup memory card. Format Formats a parti- Partition tion on the SD Common memory card. Storage Check Execute Resolves a mis- Mainte- File Sys- match between...
  • Page 202 Item Default Description Lan- Execute Deletes down- Initialize guage loaded message Maint files. Setup Admin Password aaaaaa Changes the administrator password. 6 to 12 characters are available. Execute Deletes job mac- Reset Settings ros, fax send/ receive data, and the history infor- mation, then returns the set- tings to their...
  • Page 203 Admin Setup: User Install Item Default Description Time Auto SNTP Server Manual Setup Sets the SNTP Setup Setup (Primary) server to use for SNTP Server setting the current (Secondary) date and time. Maximum 64 characters. Manual Setup Sets the current date and time manually.
  • Page 204 Item Default Description Busy Tone Detection Sets whether or not to detect a busy tone. Monitor Control Selects: • Not to monitor • Monitor up to • Execute moni- toring during communication Monitor Volume Middle Sets Monitor Vol- ume. TTI 1 (NULL) Registers or Regis-...
  • Page 205: Software Utilities

    Summary of Utilities The DVD supplied with your MFP includes the printer drivers, utilities, and a network connection for downloading additional utilities from the Oki Data web site. – Software Utilities: Summary of Utilities MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 206 Additional information on the utilities is provided on the DVD to help you make your selections. To access this information, click “>> Tell Me More” on the DVD screen, below the name of the utility: This brings up a series of screens with more information about the utility.
  • Page 207: Windows Utilities

    Windows Utilities Utilities on the DVD Color Software • Color Swatch Utility Prints a color sample chart with RGB values for each color. • Color Correct Utility Use to fix the specific colors which appear in Microsoft Office programs. Use to adjust gamma, hue and saturation tuning for fixing the overall appearance if a printed document.
  • Page 208: Network Software

    Network Software • Network Card Setup Use to configure settings for the network. • OKI LPR You can print a document via the network connection, manage the print jobs, and check the MFP status. • Network Extension You can check the settings of the MFP from the printer driver, as well as its options.
  • Page 209: Optional Utilities

    Optional Utilities • Display Language Use to set the language which appears on the control panel and which is used when the menu is printed. • PDF Print Direct Prints a PDF file without launching any applications. – Software Utilities: Summary of Utilities MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 210 MFP Software • Configuration Tool Use this tool to change the access control settings and menu on the MFP. You can also register e-mail addresses, speed dial numbers, profiles, PIN numbers, auto delivery settings and network scan settings. • ActKey Starts a scan job easily and configures scan settings.
  • Page 211 Utilities Linked from the DVD to the Web Site Internet Downloads • PrintSuperVision (MultiPlatform Edition) Use to check setting information and information on consumables for multiple devices connected to the network. • Storage Device Manager Use to register and to delete form data and to manage SPOOL jobs. •...
  • Page 212: Macintosh Os X Utilities

    • Web Driver Installer Displays the MFP and other printer connected on the network. Use it to download the printer driver install module used to install the drivers to client computers. Macintosh OS X Utilities • Color Correct Utility Adjusts the color matching. Use it to adjust the tone of the palette color output.
  • Page 213: For Macintosh

    Click [Run setup.exe]. Select your MFP and then click [Next]. Read the licence agreement and then click [I Agree]. Click [Device Configuration] or [Optional Software]. Select a utility you want to install. Follow the on-screen instruction to complete the installation. Click [Finish].
  • Page 214 Note If you want to install a utility, drag the icon to the folder you want. Downloading from Website to Install Access the website of OKIdata. Select the utility you want and then download it. Double-click the icon. Follow the instructions to install. –...
  • Page 215: Adjusting Color

    Adjusting Color This chapter explains various color adjustment methods. Control Panel ________________ Using the Control Panel Arrow Keys When using the arrow keys, press the key repetitively to go to the selection. Note • The following procedures assume that [Continuous Scan] is disabled.
  • Page 216: Adjusting Density

    Press the down arrow key to select [Admin Setup], then press <OK>. Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Print Setup], then press <OK>. Press the down arrow key to select [Color Menu], then press <OK>.
  • Page 217: Fine Adjustment Of Color Registration

    Press left or right arrow key to select [Yes], then press <OK>. 10 Press the left arrow key to go back to the main screen. Fine Adjustment of Color Registration You can precisely adjust the registration of each color if you are not satisfied with the results of auto color registration.
  • Page 218: Adjusting The Color

    Printing the Color Swatch Press the <SETTING> key. Press the down arrow key to select [Admin Setup], then press <OK>. Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Print Setup], then press <OK>.
  • Page 219: For Copying/Scanning

    Press the down arrow key to select the color part you want to tune, then press <OK>. Press the up or down arrow key to select the value you want, then press <OK>. Press the left arrow key to go back to the main screen. For Copying/Scanning You can adjust the contrast and hue for copying and scanning documents.
  • Page 220: Using The Printer Driver

    Press the down arrow key to select [Image Settings], then press <OK>. Press the down arrow key to select [Saturation], then press <OK>. Press the up or down arrow key to select the value you want, then press <OK>. Adjusting RGB Color Press the <COPY>...
  • Page 221 Important! This function can support only RGB color data. If you want to manage CMYK color data, use Graphic Pro. Windows PCL/PS Printer Driver Open the file you want to print. From the “File” menu, select “Print”. Click “Preferences” or “Properties”, depending on the version of Windows you are using.
  • Page 222: Black Finish: Using Office Color Or Graphics Pro

    Note If the printer options are not displayed in the “Print” dialog on the Mac OS X 10.5 or 10.6, click the triangular button at the side of the “Printer” menu. Black Finish: Using Office Color or Graphics Pro When you are printing in color, there are two types of black finish: composite black and the true black.
  • Page 223: Printing In Grayscale

    Click “Preferences” or “Properties”, depending on the version of Windows you are using. Select the “Color” tab. Select “Advanced Color” and then select a method to create black from “Black Finish”. Click “OK”. For Macintosh OS X Open the file you want to print. From the “File”...
  • Page 224: Overprinting Black

    Click “OK”. Note You can also set grayscale on the “Setup” tab if you are using the PCL/PCL XPS printer driver. For Macintosh OS X Open the file you want to print. From the “File” menu, select “Print”. Select “Color” from the panel menu. Select “Grayscale Print”.
  • Page 225: Simulating Print Results In Ink

    on the “Job Options” tab, select “Advanced”. Select the “Overprint Black Text” check box. For Windows PS Printer Driver Open the file you want to print. From the “File” menu, select “Print”. Click “Preferences” or “Properties”, depending on the version of Windows you are using.
  • Page 226: Color Separation Printing

    From the “File” menu, select “Print”. Click “Preferences” or “Properties”, depending on the version of Windows you are using. On the “Color” tab, select “Graphic Pro”, then click “Details”. Note For PS, driver, you can do a printer simulation with “Office Color” for business or other documents, then click “Advanced”...
  • Page 227: Colorsync For Macintosh

    Important! • Windows PCL and PCL XPS cannot be used for color separation printing. • If you are using Adobe Illustrator, use the color separation function of the application. Turn off the color matching function of the printer driver. For Windows PS Printer Driver Open the file you want to print.
  • Page 228: Color Correct Utility

    Important! • Use an application that supports ColorSync. • Be sure that the calibration and ICC profile setting of the monitor are completed. Open the file you want to print. From the “File” menu, select “Print”. Select “Color Matching” from the panel menu. Select “ColorSync”.
  • Page 229: Changing Palette Color

    Important! • Apply settings for each printer driver. • You must be logged on as an administrator to do color matching using the color correct utility. • The test printing and sample printing cannot be used when the <SETTING> key > [Admin Setup] > [Management] >...
  • Page 230 Select the name the setting you want and then click “Print Sample”. The color sample is printed. Click “Next”. Click “Print Palette”. The adjusting color sample is printed. Compare the colors between the color palette on the screen and the printed adjusting color sample. Note Any color marked with a cross cannot be adjusted.
  • Page 231 12 Click “Print Palette” and check if the adjusted color is closer to the color you want and then click “Next”. Note If you want to change the color more or change other colors, repeat steps 8 to 11. 13 Enter a save name and then click “Save”. 14 Click “OK”.
  • Page 232 Click “‘Print Palette”. The Adjusting color sample is printed. Compare the color between the color palette on the screen and printed adjusting color sample. Note Any colors marked with a cross cannot be adjusted. 10 Click the color you want to adjust. 11 Check each adjustable range from the pull-down menu for X and Note The adjustable value varies depending on the color.
  • Page 233: Changing Gamma Value Or Hue

    16 To save the setting on the PPD file selected at step 3, click [Save]. 17 Enter the administrator’s name and password. 18 Click “Quit”. 19 Click “OK”. 20 Under “System Preferences” select “Print & Fax” to delete and re- register all printers for which adjustments were made.
  • Page 234 Note If you are not satisfied with the result, repeat steps 5 and 6. Click “Next”. Enter a name and click “Save”. 10 Click “OK”. 11 Click “Finish”. For Macintosh OS X Launch the Color Correct Utility]. Select the MFP, then click “Select PPD file”. Select a PPD file for the MFP and click “Open”.
  • Page 235: Printing Using Adjusted Color Settings

    Note If you are not satisfied with the result, repeat steps 7 to 9. 10 Enter a name, then click “Save”. 11 To save the setting on the PPD file selected at step 3, click “Save”. 12 Enter the administrator password. 13 Click “Quit”.
  • Page 236: Saving Color Correction Settings

    Select “User Defined” under “Color Setting”, then select he setting you created with the Color Correction utility. Click “OK”. Macintosh OS X PS Printer Driver Open the file you want to print. From the “File” menu, select “Print”. Click “Office Color” on the “Color” panel. Click “Options”...
  • Page 237: Importing Color Correction Settings

    For Macintosh OS X Launch the Color Correct Utility. Select the MFP, then click “Select PPD file” to select a file. Select a PPD file for the MFP and click “Open”. Click “Next”. Click “Manage Color Settings”. Click “Export”. Select the file you want to export, then click “Export”. Specify the folder in which to save the settings, then click “Save”.
  • Page 238: Deleting Color Correction Settings

    Click “Next”. Click “Manage Color Settings”. Click “Import”. Select the file you want and click “Open”. Select the setting you want to import, then click “Import”. To save the setting to the PPD file specified on step 3, click “Save”. 10 Enter the user name and password with administrator rights and click “OK”.
  • Page 239: Color Swatch Utility: Windows Only

    Select the setting you want to delete and then click “Delete”. Click “Yes” to confirm the deletion. To save the setting to the PPD file specified on step 3, click “Save”. Enter the administrator password and click “OK”. 10 Check that the setting is deleted properly, then click “Quit”. 11 On the configuration screen, click “OK”.
  • Page 240: Printing A Color Swatch

    Printing a Color Swatch Click “Start” > “All Programs” > “Okidata” > “Color Swatch Utility” > “Color Swatch Utility”. Click “Print”. Select the MFP under “Name”. Click “OK”. The color swatch prints. Select the color you want and write down its RGB values. Customizing the Color Sample If you cannot find the color you want on the color swatch, follow the procedures below to customize the color.
  • Page 241: Issues

    Issues This chapter provides solutions to the problems you may encounter while operating your MFP. Error Messages ______________ This section explains the causes and remedies for the error messages displayed on the display screen and the function of the <STATUS> key.
  • Page 242 <STATUS> Code Message Cause/Remedy %COLOR% Lights up* The toner cartridge of the Toner Low indicated color is low. Prepare a replacement toner cartridge. *If the <SETTING> key > [Admin Setup] > [Management] > [System setup] > [Near life LED] is set to [Disable], the <STATUS>...
  • Page 243 <STATUS> Code Message Cause/Remedy %COLOR% Blinks The toner cartridge is not a Toner cartridge genuine Oki toner cartridge Regional and may damage your MFP. Mismatch: Use a genuine Oki toner %ERRCODE% cartridge for the indicated color. 614: Y 615: M Please see Help 616: C for details...
  • Page 244 <STATUS> Code Message Cause/Remedy Image Drum Unit Lights up* The image drum unit is near Near Life the end of its life. Prepare a replacement image drum unit. *If the <SETTING> key >[Admin Setup] > Please see Help [Management] > [System for details setup] >...
  • Page 245 <STATUS> Code Message Cause/Remedy Belt Unit Near Lights up* The belt unit is near the end Life of its life. Prepare a replacement belt unit. *If the <SETTING> key > [Admin Setup] > Please see Help [Management] > [System for details setup] >...
  • Page 246 <STATUS> Code Message Cause/Remedy Please change Blinks The belt unit is at the end of Belt Unit: 356 its life. Replace it with a new belt unit. Please see Help for details Please change Lights up The belt unit is at the end of Belt Unit its life.
  • Page 247 <STATUS> Code Message Cause/Remedy %COLOR% Blinks The toner cartridge of the Toner cartridge indicated color is not properly not installed: installed. %ERRCODE% Reinstall it properly. 610: Y 611: M 612: C Please see Help 613: K for details %COLOR% Lights up The toner cartridge of the Toner cartridge indicated color is not properly...
  • Page 248 <STATUS> Code Message Cause/Remedy File System is Lights up The file system to which you Write Protected tried to write is write- protected. Please see Help for details Memory Blinks The memory overflowed. Overflow If you perform other tasks Please see Help simultaneously, finish them for details and try again.
  • Page 249 Please see Help for details \356\200\204Clo Check Data Blinks Failed to write message data to be uploaded. Message Data Write Error Contact Oki Data's customer %CODE% support center. Please see Help for details – Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User’s Guide...
  • Page 250 <STATUS> Code Message Cause/Remedy Please check Lights up Something is wrong with the %COLOR% toner sensor of the indicated Toner cartridge color during printing. Check and reinstall the toner cartridge of the indicated color properly. Please see Help for details Please check Blinks Something is wrong with the...
  • Page 251 <STATUS> Code Message Cause/Remedy Please check Blinks The fuser unit is not properly Fuser Unit: 320 installed. Reinstall it properly. Please see Help for details Please check Belt Blinks The belt unit is not properly Unit: 330 installed. Reinstall it properly. Please see Help for details Power Off and...
  • Page 252 <STATUS> Code Message Cause/Remedy Power Off and Blinks Condensation has formed in Wait for a while the MFP. Turn the MFP off and wait for a while. %ERRCODE%:C ondensing Error Power Off/On Blinks An error occurred. %ERRCODE%:D Turn the MFP off and then on ownload Error again.
  • Page 253 <STATUS> Code Message Cause/Remedy Document jam Blinks A paper jam occurred in the scanner unit. Please open the scanner unit and Open the scanner unit and the the top cover top cover, and then remove the jammed paper. And, please check Please see Help for details...
  • Page 254 <STATUS> Code Message Cause/Remedy Inspection is Blinks Processing of scanned image required has failed. %ERRCODE%: Turn the MFP off and then on SIP Error again. If the error is not resolved, call your local service dealer. Please call Blinks An error occurred between service the scanner and printer units.
  • Page 255: Error Messages: Copying

    Error Messages: Copying The following messages are displayed on the copy standby screen while using the copy function. <STATUS> Code Message Cause/Remedy Cancelling Copy Lights up A copy job is being cancelled. Wait for a while. Copy job Lights up A copy job was cancelled.
  • Page 256: Error Messages: Faxing

    Error Messages: Faxing The following messages are displayed on the display screen while using the fax function. <STATUS> Code Message Cause/Remedy Received invalid data Blinks The MFP received and deleted invalid data. Please see Help for details \356\200\204Close Memory Overflow Rx Blinks The memory overflowed while...
  • Page 257: Error Messages: Scanning

    <STATUS> Code Message Cause/Remedy Off Line Mode Lights up The MFP is off line and cannot print received fax data. Press the <PRINT> key on the control panel and then select [Online/Offline] on the print menu screen. Error Messages: Scanning The following messages are displayed on the display screen while using the scan function.
  • Page 258 <STATUS> Code Message Cause/Remedy Writing Failed Blinks Writing to the connected USB memory failed. Remove the write- Please see Help for protection of the details connected USB \356\200\204Close memory. USB Memory Blinks USB memory is not Disconnected connected to the MFP and the MFP cannot store data.
  • Page 259 <STATUS> Code Message Cause/Remedy Check SMTP Blinks An error occurred while Settings connecting to an SMTP server. • Check the network configuration, cable Please see Help for connection and sta- details tus, and the server status. \356\200\204Close • Check the SMTP set- tings.
  • Page 260 <STATUS> Code Message Cause/Remedy Getting Target IP Blinks The MFP could not get Failed IP address from DHCP server. Check DHCP Settings Check the network configuration, cable connection and status, and the server status. Please see Help for details Check DNS Settings Blinks An error occurred while connecting to a DNS...
  • Page 261 <STATUS> Code Message Cause/Remedy Entering Directory Blinks The MFP failed to Failed access the FTP server directory. Please see Help for details \356\200\204Close Changing Data Blinks The MFP failed to Transfer Type transmit a file to an FTP Failed server. Change the data transfer type for the file.
  • Page 262 <STATUS> Code Message Cause/Remedy Unsupported Server Blinks The MFP does not support the specified server. Please see Help for details \356\200\204Close Check Network Blinks The name of a network Share Name shared folder is invalid. The MFP failed to establish a CIFS connection.
  • Page 263: Error Messages: Printing

    Error Messages: Printing <STATUS> Code Message Cause/Remedy Off Line Mode Lights up The MFP is off line and cannot start a print job. Press the <PRINT> key on the control panel and then select [Online/Offline] on the print menu screen. Error Postscript Lights up A Postscript error...
  • Page 264 <STATUS> Code Message Cause/Remedy Erased Data Full Blinks Secret files to be erased are full. Please see Help for details Expired Secure Job Lights up The MFP deleted an expired secure Job. This message is cleared by pressing the Please see Help for <STOP>...
  • Page 265 <STATUS> Code Message Cause/Remedy Install Paper on Blinks The indicated tray is %TRAY%: empty. %ERRCODE% Install the indicated Please set size paper. paper(%MEDIA_SIZE To cancel, select [Cancel] Please close Blinks A paper cassette of the %TRAY%: indicated tray is not in %ERRCODE% the printer.
  • Page 266 <STATUS> Code Message Cause/Remedy Access limitation Lights up A print job sent by a error user who is not authorized for printing Data was deleted due is deleted. to the printing limitation Please see Help for details \356\200\204Close Warming Up Lights up The MFP is warming up, or cooling down.
  • Page 267: The Status Key

    The Status Key _______________ Checking the MFP’s Status From the <STATUS> Key Checking the Trouble Status The <STATUS> key blinks or lights up when any trouble is occurring in your MFP. Press it to check the trouble status. Press the <STATUS> key on the control panel to open the status menu.
  • Page 268: Unable To Print

    Unable to Print _______________ Note • If the following information does not solve the problem, call your local service dealer. • For issues caused by an application, contact the manufacturer of the application. General Causes Common to Windows and Macintosh Cause Remedy The MFP is in the sleep...
  • Page 269: Network Connection Problems

    For Windows Cause Remedy The MFP is not set as the Set the MFP as the default printer. default printer. The output port for the Select the output port to which the printer driver is incorrect. Ethernet or USB cable is connected. A print job from another Wait until the print job is done.
  • Page 270: Usb Connection Problems

    For Windows Cause Remedy IP address is incorrect. • Check that the same IP address is set for the MFP and the MFP’s port setting on the com- puter. • If using Oki LPR Utility, check the IP address setting in Oki LPR Utility. USB Connection Problems Common to Windows and Macintosh Cause...
  • Page 271: Unable To Install Driver

    Unable to Install Driver ________ Note • If the following information does not solve the problem, call your local service dealer. • For problems caused by an application, contact the manufacturer of the application. For Windows Symptom Remedy An icon of the MFP The printer driver is not installed correctly.
  • Page 272 Symptom Remedy Only the first Follow the procedure below to install a second and printer driver is subsequent printer drivers: installed even if 1. Insert the Driver/Manual DVD into the computer. multiple printer 2. Click [Run setup.exe] and follow the on-screen drivers are instructions.
  • Page 273: Os Restrictions

    OS Restrictions_______________ Restrictions: Windows 7 and Windows Server 2008 R2 Item Symptom Detail/Remedy Printer [Help] is not The [Help] function is not supported drivers displayed. on PS printer drivers. The [User Account When you launch an installer or Control] dialog utility, the [User Account Control] appears.
  • Page 274 Restrictions: Windows Server 2008 and Windows Vista Item Symptom Detail/Remedy Printer [Help] is not The [Help] function is not supported driver displayed. on PS printer drivers. The [User Account When you launch an installer or Control] dialog utility, the [User Account Control] appears.
  • Page 275 Item Symptom Detail/Remedy The [Program If the [Program Capability Capability Assistant] Assistant] dialog appears after an dialog appears. installation (including if you stop an installation before it is completed), make sure to click [This program installed correctly]. PS Halftone The [User Account When you launch an installer or Utility Control] dialog...
  • Page 276 Restrictions: Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2 Restrictions on Windows Firewall On Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2, the Windows firewall functionality is enhanced. The following restrictions may apply to printer drivers and utilities. •...
  • Page 277 Item Symptom Detail/Remedy Storage Unable to search a If the [Don’t allow exceptions] check box Device printer. is selected on the [General] tab of Manage Windows Firewall, you cannot search for a printer in a segment that is connected to another router. Only printers within the same segment as the MFP are the search target.
  • Page 278 Item Symptom Detail/Remedy Driver Unable to find a If the [Don’t allow exceptions] check box Installe printer. is selected on the [General] tab of Windows Firewall, you cannot search for a printer in a segment that is connected to another router. Only printers within the same segment as the MFP are the search target.
  • Page 279: Copying Issues

    Copying Issues_______________ Notes If the following information does not solve the problem, call your local service dealer. Unable To Copy Sympt Point to check Remedy Unable Is the MFP turned on? Turn on the MFP. copy. Is the MFP initializing? Wait until initializing is done.
  • Page 280 Sympt Point to check Remedy Is the loaded paper Duplex copying cannot be done compatible with depending on the paper size, duplex printing? document type, or document weight. Load the right paper for duplex printing and configure the paper size, document type, and document weight correctly.
  • Page 281: The Copied Output Is Different From The Original Document

    Sympt Point to check Remedy Unable Is the Continuous Select [Start sending] on the display Scan mode on? screen. copy. Is the MFP off line? Press the <PRINT> key on the control panel, and then select [On-Line]. Do you have access to Enter your authorized PIN or user make copies? name and password.
  • Page 282 Symptom Point to check Remedy The size of the copied Is the proper size Load the proper size output is different from paper for the paper for the the size of the original document loaded on document. document. the paper tray? Is the zoom ratio Set the proper zoom properly set?
  • Page 283: Trouble After Starting To Copy

    Trouble after Starting to Copy Symptom Point to check Remedy The MFP is slow Is [Warming Up] or The MFP is preparing. to start [Preparing] displayed wait until it starts copying. copying. on the display screen? A copy job is Is any error occurring? A copy job is cancelled when cancelled.
  • Page 284: Unable To Send A Fax

    Unable to Send a Fax Symptom Point to check Remedy Unable to send a Did you perform the Check the appropriate fax. correct procedure? procedure and try again. Did you specify the If you use speed dial, print the correct number? speed dial list and check the entry.
  • Page 285: Unable To Receive A Fax

    Unable to Receive a Fax Symptom Point to check Remedy Unable to Did you specify the Check the reception mode receive a fax. appropriate reception mode? Is there paper in the tray? Load the paper. Is there a paper jam? Check the error message and remove the jammed paper.
  • Page 286: Wrong Paper Used For Received Faxes

    Wrong Paper Used for Received Faxes Symptom Point to check Remedy The MFP does not Did you specify other than Specify [Plain] or select the [Plain] or [Recycled] in [Recycled] in [Media appropriate size [Media Type] for the paper Type] for the paper paper for the tray used for fax reception? tray used for fax...
  • Page 287 Symptom Point to check Remedy Transmission Did you connect the Turn off the MFP. Connect and reception Ethernet cable after the Ethernet cable and then of e-mail turning on the MFP? turn on the MFP. cannot be Is the e-mail address of Set the e-mail address of done.
  • Page 288: Print Issues

    Print Issues _________________ Note If the following information does not solve the problem, call your local service dealer. Symptom Cause Remedy Vertical white The LED heads are dirty. Wipe the LED heads lines appear. with a soft tissue paper. The toner is low. Replace the toner cartridge.
  • Page 289 Symptom Cause Remedy Printed images The toner cartridge is not Install the toner are light. installed properly. cartridge properly. The toner is low. Replace the toner cartridge. The paper is moist. Use paper stored in proper temperature and humidity conditions. The paper is unsuitable.
  • Page 290 Symptom Cause Remedy Printed images The paper is too moist or Use paper stored in are partially dry. proper temperature faded. White and humidity spots and lines conditions. appear. [Paper Black Setting] or Press the <SETTING> [Paper Color Setting] is key and select [Admin improperly configured.
  • Page 291 Symptom Cause Remedy Horizontal lines If the interval of lines or Lightly wipe the image and spots spots is about 94 mm (4 drum with soft tissue appear inches), the image drum paper. periodically. (the green tube) is damaged Replace the image or dirty.
  • Page 292 Symptom Cause Remedy The entire paper The toner may be sticking to This is not a area is lightly the whole area of the malfunction of the stained when envelope or coated paper. MFP. printing on Coated paper is not envelopes or recommended.
  • Page 293 Symptom Cause Remedy Color of the The toner is low. Replace the toner printed image is cartridge. not what you The setting of [Black Finish] On the printer driver, expect. is not suitable for the select [Composite application. Black (CMYK)] of [True Black (K)] for [Black Finish].
  • Page 294 Symptom Cause Remedy Black or white The paper is unsuitable. Use supported paper. dots appear. When the interval of the dots Lightly wipe the image is about 94 mm (4 inches), drum with a soft tissue the image drum (the green paper.
  • Page 295 Symptom Cause Remedy The entire page The document glass is dirty. Clean the document is dirty. glass. When the document is When the document is double-sided, the image on thin, the back side the back side is printed image may be printed through.
  • Page 296: Paper Feed Issues

    Paper Feed Issues ____________ Note If the following information does not solve the trouble, call your local service dealer. Symptom Cause Remedy The document is The document jammed. Remove the jammed not ejected from document and re-load it. the MFP. The document The document is not Use an appropriate...
  • Page 297 Symptom Cause Remedy • The paper The MFP is inclined. Place the MFP on a flat often jams. surface. • Multiple sheets The paper is too light or Use the appropriate paper are fed at too heavy. for the MFP. once.
  • Page 298 Symptom Cause Remedy Paper does not The setting of [Source] Check the paper tray and feed into the on the printer driver is select the correct tray in MFP. not correctly specified. [Source] on the printer driver. You have specified Load the paper on the MP manual feeding on the tray.
  • Page 299: Mfp Issues

    MFP Issues __________________ Note If the following information does not solve the problem, call your local service dealer. Symptom Cause Remedy Turned on the MFP, The AC cable is Turn off the MFP and then but it stays “Off- unplugged. plug in the AC cable firmly.
  • Page 300 Symptom Cause Remedy The MFP does not An error is displayed Check the error code and start printing. on the panel. follow the on-screen instructions. The Ethernet or USB Plug in the Ethernet or cable is unplugged. USB cable firmly. Something is wrong Use another Ethernet or with the Ethernet or...
  • Page 301: User Install

    Symptom Cause Remedy Print data is not The Ethernet or USB Connect a new cable. transmitted to the cable is broken. MFP. The time-out period Set a longer time-out set on the computer period. has passed. There is an The MFP is inclined. Place the MFP on a flat abnormal sound.
  • Page 302 Symptom Cause Remedy A print job has As a result of Wait for a while. stopped in the processing print jobs When the fuser unit gets middle of the continuously, the fuser cooler, printing restarts printing process. unit has become hot. automatically.
  • Page 303: Power Outages

    Power Outages_______________ When the power goes out, the MFP behaves in the following way or the following operations are possible depending on the MFP’s status: Status Behavior/Operation During a call You can continue talking. During a fax The communication stops. transmission When the electricity supply is restored, •...
  • Page 304 Note The electricity must be provided to the MFP for more than 48 hours consecutively. Erased Report The MFP automatically prints out an erased report if the fax data in the memory is lost. The report shows what data is lost by listing the following information: •...
  • Page 305: Mfp Memory

    MFP Memory Using the Control Panel Arrow Keyss When using the arrow keys, press the key repetitively to go to the selection. SD Memory Card______________ Initializing the SD Card (MC561 and CX2731 MFP only) Important! Initializing an SD memory card will erase all data stored on Note...
  • Page 306: To Enter The [Admin Setup] Menu, An Administrator Password Is

    Initial Lock is enabled. Before you can initialize the SD card, you must first change the Initial Lock setting to disabled. To enter the [Admin Setup] menu, an administrator password is required. The default password is “aaaaaa”. An SD memory card should be initialized before use when it has been used in another machine or if it is not properly recognized when it is installed in the MFP.
  • Page 307 c) Press the down arrow key to select [Disable], then press <OK>. d) Press the left arrow key to go back up to [Management], then [press <OK>.; Reformat the SD card: a) Press the down arrow key to select [SD Card Setup], then press <OK>.
  • Page 308 To format a particular partition: Press the <SETTING> key on the control panel. Press the down arrow key to select [Admin Setup], then press <OK>. Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Management], then press <OK>.
  • Page 309: Flash Memory

    c) Enter the password. d) Use the arrow keys to select [Enter], then press <OK>. e) Press the down arrow key to select [Management], then press <OK>. f) Press the down arrow key to select [Storage Maintenance Setup], then press <OK>. g) Press the down arrow key to select [Initial Lock], the press <OK>.
  • Page 310 Press the <SETTING> key on the control panel. Press the down arrow key to select [Admin Setup], then press <OK>. Enter the administrator password. Use the arrow keys to select [Enter], then press <OK>. Press the down arrow key to select [Management], then press <OK>.
  • Page 311: Resetting To Defaults

    g) Press the down arrow key to select [Initial Lock], the press <OK>. h) Press the down arrow key to select [Enable], then press <OK>. Press the left arrow key to go back up to the main screen. Resetting to Defaults __________ You can return the configured settings to their default.

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