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Summary of Contents for Oki MC351
- Page 1 How to remove Jammed Paper MC351/MC352/MC361/MC362/ MC561/MC562/ES3451/ES3452/ ES5461/ES5462 Rev.1...
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Page 2: Paper Jams
Paper Jams Paper jams occasionally occur due to paper misfeeding from a paper tray or at any point on the paper path through the printer. When a jam occurs, the printer immediately stops and the Status LED on the Status Panel informs you of the event. For example: This document explains how to clear them quickly and simply. - Page 3 Error codes and Location Refer to the table below to find the location of the paper jam Error Code Location on Printer Refer to Page Under Belt Under Belt Under Belt Inside Printer Inside Printer Inside Printer Inside Printer Multi Purpose Tray Paper Tray 1 Paper Tray 2 Paper Size Error...
- Page 4 Error Code 370, 371 & 372 A paper jam has occurred under the belt 1. Gently raise the scanner and press the OPEN 4. Pull the locking levers at each side of the button to open the top cover fully. transfer belt up and towards the front of the machine.
- Page 5 7. Push the lock levers down to lock the belt unit. 8. Install the image drum unit in the printer so as to situate the K toner cartridge toward the front of the printer. 9. Close the top cover and press down firmly so that the cover latches closed.
- Page 6 Error Code 380, 381, 382 & 385 A paper jam has occurred inside the printer 1. Gently raise the scanner and press the OPEN 4. To remove a sheet from the central area of button to open the top cover fully. the belt, carefully separate the sheet from the belt surface and withdraw the sheet.
- Page 7 7. Press the release lever (B) to remove the 11. Install the image drum unit in the printer so trapped paper from the fuser. as to situate the K toner cartridge toward the front of the printer. 8. Insert the fuser unit back into position and push the lock levers down to lock the fuser unit.
- Page 8 Error Code 390 A paper jam has occurred near the Multi- Purpose Tray 1. Gently raise the scanner and press the OPEN 4. Lift the plastic guard at the front of the button to open the top cover fully. printer. 2.
- Page 9 Error Code 391 & 392 A paper jam has occurred in paper tray 1/tray 2 1. Pull out the paper cassette tray. 4. Ensure all paper is undamaged, stacked properly, and the paper guides are properly positioned against the edges of the paper stack. When satisfied, replace the paper cassette tray back into the printer.
- Page 10 Error Code 400 & 409 A paper jam has occurred near the Face-up Stacker 1. Error code 400 notifies that paper of an 4. Close the Face-Up Stacker if not in use. improper size was fed from the tray. Check the paper in the tray, or the printer for a multi feed.
- Page 11 Scanner (ADF) Automatic Document Feeder A paper jam has occurred in the scanner ADF 1. If a sheet is well advance out of the ADF 3. Remove any loose paper from the ADF. section, simply grip and pull gently to draw it fully out.